DUTIES/RESPONSIBILITIES: Responsible for management of Community Technicians and operations support staff activity in women's shelter. This includes, but is not limited to; record keeping and all necessary reports and clinical notes. Ensures all policies and procedures are followed by staff on their shift, including security and fire safety of the building. Must be available for weekly program meetings. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. HOURS: Full- time, 37.5 hours per week + Wed-Sun 12am-8:30am QUALIFICATIONS: H.S. Diploma/ GED required. BA preferred. Experience with homeless in shelters or similar settings preferred. One year supervisory experience preferred. Knowledge of addictions and recovery process. Computer literacy required. First Aid and Fire Safety certification or ability to pass tests to acquire these credentials required. First Aid/CPR certification or the ability to pass test to acquire these credentials required. * Vaccination Preferred but not required. MAKE AN IMPACTAre you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: + Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. + A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. + Tuition assistance and many training opportunities for career development. + Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.