**Job Title: Shipping and Receiving Clerk** **Job Description** Coordinates and dispatches customers’ shipments following customers’ delivery requirements and warehouse policy. The Traffic Clerk communicates with and coordinates various warehouse departments, customers, and carriers regarding truck shipments and receipts. Responsibilities also include answering phone calls and operating various types of office equipment necessary to perform duties. **Responsibilities** + Coordinate and dispatch customer shipments based on delivery requirements and warehouse policy. + Communicate and coordinate with warehouse departments, customers, and carriers regarding truck shipments and receipts. + Answer phone calls and operate office equipment necessary to perform duties. + Handle shipping and receiving tasks efficiently. + Maintain accurate inventory control and documentation. + Provide excellent customer service through inbound calls and other forms of communication. **Essential Skills** + 1+ years of experience as a shipping and receiving clerk. + 6+ months of customer service experience. + Proficiency in shipping and receiving, logistics, office administration. + Strong skills in inventory control, data entry, and documentation. + Ability to manage multiple screens and interact with customers in person, over the phone, and via email. **Additional Skills & Qualifications** + Detail-oriented with the ability to follow up aggressively. + Must be able to perform several job functions simultaneously. + Basic math skills. + Experience with Microsoft Office. + Ability to work a flexible work schedule and shift, including weekends if needed. **Why Work Here?** IceCap provides an excellent benefits package that includes competitive pay, health insurance, 401K, PTO, dental insurance, disability insurance, life insurance, and vision insurance. Employees can expect a supportive work environment with opportunities for growth and development. **Work Environment** The position is based indoors in a cold storage facility, with temperatures around 30 degrees. Shift schedules may change, with available shifts including: 1st Shift: 6am-3:30pm, 2nd Shift: 3:30pm-12am, and 3rd Shift: 11pm/12am-7:30am. **Job Type & Location** This is a Contract position based out of NA, Iowa. **About Aerotek:** We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.