Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports. YOUR TASKS * Oversee daily order processing through designated shipping/mailing systems and assembly lines * Coordinate changes in shipping methods as instructed by Management * Schedule pick-ups with various carrier/courier services * Review, investigate and/or resolve issues with carriers regarding shipments * Interaction with carriers/couriers regarding shipment status’s and continuous communication with Management * Monitor shipping area, stations and verify all packages are processed accordingly * Delegate and instruct shipping personnel while maintaining a high level of service and productivity * Participate and contribute in process improvements and adhere to the Quality Management System * Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment * Prepare and verify outgoing presorted mail using internal systems and USPS portal * Other duties as assigned YOUR PROFILE * Effective communication/comprehension skills – verbal and written form * Math skills – Ability to add, subtract, multiply and divide accurately * Familiar with commonly used practices, concepts and procedures within field * Ability to present information and respond to questions from management and other departments in a timely and accurate manner * Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions * Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools * Ability to work independently and oversee production with minimal supervision * Attention to detail and perform multi-tasks successfully * A certain degree of creativity and innovation is required * High school diploma or GED required * Previous experience with leading or supervising a team with a minimum of 3 people * 2 year minimum of work experience in fulfillment/warehouse environment * Ability to operate lift trucks and pallet jacks * Ability to lift up to 15 lbs. frequently and up to 70 lbs. occasionally * Must be able to perform assigned work in a standing posture for extended periods WE OFFER * Medical, Dental, Vision, Life Insurance, and Disability Pay. * 401(k) with company matching up to 6%. * Paid Time Off, including paid holidays. * Flexible Spending Accounts. * Voluntary benefits such as legal and financial assistance, pet insurance, and more. * Employee Assistance Program. * Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. * Commuter benefits. * Employee engagement activities. * $20.25 - $24.25 per hour EOE Protected Veterans/Disability