Shipping Lead
Arvato Bertelsmann
Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports.
YOUR TASKS
* Oversee daily order processing through designated shipping/mailing systems and assembly lines
* Coordinate changes in shipping methods as instructed by Management
* Schedule pick-ups with various carrier/courier services
* Review, investigate and/or resolve issues with carriers regarding shipments
* Interaction with carriers/couriers regarding shipment status’s and continuous communication with Management
* Monitor shipping area, stations and verify all packages are processed accordingly
* Delegate and instruct shipping personnel while maintaining a high level of service and productivity
* Participate and contribute in process improvements and adhere to the Quality Management System
* Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment
* Prepare and verify outgoing presorted mail using internal systems and USPS portal
* Other duties as assigned
YOUR PROFILE
* Effective communication/comprehension skills – verbal and written form
* Math skills – Ability to add, subtract, multiply and divide accurately
* Familiar with commonly used practices, concepts and procedures within field
* Ability to present information and respond to questions from management and other departments in a timely and accurate manner
* Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions
* Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools
* Ability to work independently and oversee production with minimal supervision
* Attention to detail and perform multi-tasks successfully
* A certain degree of creativity and innovation is required
* High school diploma or GED required
* Previous experience with leading or supervising a team with a minimum of 3 people
* 2 year minimum of work experience in fulfillment/warehouse environment
* Ability to operate lift trucks and pallet jacks
* Ability to lift up to 15 lbs. frequently and up to 70 lbs. occasionally
* Must be able to perform assigned work in a standing posture for extended periods
WE OFFER
* Medical, Dental, Vision, Life Insurance, and Disability Pay.
* 401(k) with company matching up to 6%.
* Paid Time Off, including paid holidays.
* Flexible Spending Accounts.
* Voluntary benefits such as legal and financial assistance, pet insurance, and more.
* Employee Assistance Program.
* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
* Commuter benefits.
* Employee engagement activities.
* $20.25 - $24.25 per hour
EOE Protected Veterans/Disability
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