Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Assists with daily activities of shipping department regarding materials movement or handling, receiving, loading, unloading, transporting, stacking, order filling and shipping printed product. Performs manual and clerical duties related to the preparation and shipment of customer samples and finished product mailed primarily through Fed Ex, UPS, USPS and other similar carriers. Ensures product is produced and prepared according to customer specifications and service level agreements.

Responsibilities:

Performs manual and clerical duties related to the shipment and receipt of materials, supplies, equipment and finished products shipped via freight or third party LTL carrierTypical shipping activities include:  checking goods against shipping documents and authorizations, packing goods for shipment according to specifications, preparing bills of lading, posting weight and shipping charges and attach information and shipping instructions on to boxesPerform typical activities related to receiving materials  such as unloading trucks; checking against bills of lading, packing slips, etc., identification and quantity; maintaining records of goods receivedPerform routine, but varied duties in support of manufacturing areas in accordance with standard proceduresMaintain necessary files and documentation.Utilize small hand tools and operates material handling equipment including forklifts, skids, pallet handlers, hand trucks, etc. to stage materials and load trucksMay perform activities related to load planning of outbound trucks to meet customer delivery requirements and cost parametersApply knowledge of department policies and procedures to resolve customer and operational concerns/issues as neededEffectively communicate with customers, suppliers, customer service, and productionBuild and maintain positive relationships within each service area/department; coordinating and utilizing resources to ensure all products are handled, stored and shipped according to established guidelines, at the lowest possible costWork closely with management staff to understand and assist with implementing action plans to achieve department objectives and improve efficiencies.Assist management with departmental activities, training, safety and special projectsEnsure compliance with all safety regulations, quality standard, policies and proceduresReport any problems, potential problems, hazardous situations to managementInspect products and/or shipments to verify conformance to specificationsWhen necessary, attend production meetings and/or confer with other departments to coordinate shipping/receiving activitiesMay provide oversight of work conducted by junior-level staff and/or review/audit work for accuracyMaintain a clean and organized work area. Maintain security at receiving/shipping dock doorsEnsure the “Quality Policy and Objectives” are understood and achievedMay drive delivery van to transport materials or products in local area, maintaining a safe vehicle and comply with all government regulatory laws

QualificationsHS diploma or GED is preferredMinimum of 3 years of experience in an administrative/operational support in shipping/manufacturing operationsAble to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job Have a strong knowledge of required information systems, including materials tracking systems, storage and retrieval systems, inventory control systems and applicable reporting systems which may include spreadsheets, databases and other materials receipt and usage systems.Must have very good knowledge of technology to include computers and software programs.Must have very good oral and written communication skills to communicate effectively across departments when completing assignmentsRequires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.Ability to safely operate Powered Industrial Vehicles, required.Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 poundsAbility to add, subtract, multiply, and divide in all units of measureAbility to compute rate, ratio, and percentagesMust be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issuesWork overtime as necessary.Other dutues as assigned.Flex hours: 10 am to 6 pm

Additional Information

Disclosure Statement

The rate of pay for this role at the noted location is $16.93 to $24.16 / hour. In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans