About the Opportunity 

At Pitney Bowes, we do the right thing, the right way.

As a Senior Product Manager, SaaS Shipping Solutions at Pitney Bowes, you thrive on developing and executing the product strategy for the SendPro group of SaaS products. Shipping Software experience preferred.  You are passionate about delivering superior client experience and competing and winning in a dynamic market.   

In this role, you’ll part of our Sending Technology Solutions Product Management team, that is leading the charge to expand and grow Pitney Bowes’ SaaS sending solutions into our large client base as well as new adjacent client segments.

  

We have amazing people who are the driving force, the inspiration, and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success

• Enjoy collaborating with others

• Strive to exceed expectations

• Move boldly in the quest for superior and best in market solutions

• Have a high-level of ethics and commitment as well as being a self-starter

You are: 

Autonomous, high performing, team driven, and have a keen sense for customer service and client relationship building Are passionate about client success Collaborative team player who isn’t afraid to think outside the box to provide solutions  Strive to exceed expectations Move boldly in the quest for superior and best in market solutions

You will: 

Set and lead the strategic direction for the assigned SendPro portfolio.   Maintain a detailed product vision and product roadmaps Lead analysis and maintain a strong understanding of relevant markets, customer needs and competitive offerings to manage a rapidly growing business and identify new profitable market opportunities Define and drive execution of end-to-end client experience including customer support Manage full product lifecycle profitability (Gross Profit / EBIT)  Lead development and daily management of product requirements and development strategy with product architects and engineering directors Define and articulate the product or solution value proposition in all target markets  Determine pricing strategy  Develop and execute product or solution Lifecyle and asset management strategies Collaborate across business unit boundaries to utilize best available PB-wide technology Develop high-level channel strategies in collaboration with regional product management, regional sales and corporate marketing teams  Lead and manage matrix relationships across functions, BU's, and geographies

We Will:

Provide the opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally (pbprojectliving.com)

Your Background:

Strong critical thinking and problem-solving skills, with an ability to understand broad concepts, identify connection points and gaps, and establish product strategies that align with the broader business vision 5+ years of experience with SaaS software products / solutions in a Product Management, Product Marketing or Business Development role OR 7+ years in a product management, development and/or product support capacity with complementary skills in market analysis and financial management Have domain knowledge in SaaS\Cloud Shipping Software or similar field. Technical background in developing Cloud based service and delivery preferred Start-up experience in B2B SaaS, highly desirable. Experience in financial management and business case development Experience in utilizing customer insights to drive product innovation Exposure to global business operations Exceptional interpersonal skills, including teamwork, facilitation and negotiation/arbitration  Excellent written and verbal communication skills Bachelor’s degree in Computer Science, Engineering or Business highly desirable MBA or technical advanced degree preferable

 

Team:

Within our Sending Technology Solutions (STS) Product Management team, we provide a full range of Sending solutions to address the sending needs of our clients, from mail to parcels. Our solutions simplify complex sending workflows, reduce cost, offer discounted shipping rates and offer a seamless end to end management and insights of client’s sending operations. Utilizing Pitney Bowes Commerce Cloud and the capabilities it offers, we continue to develop and bring to market new offers driven by big data and analytics.   Sending Technology Digital Solutions Team embodies the spirit of a start-up with our 100-year-old business.  

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

 Women/Men/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities line.