Description We are in search of a Shop Tech Supervisor to join our team located in Taylor, Texas. This role is integral to our industry as it involves scheduling technicians to complete repair orders, estimating repair costs, and communicating with customers. The Shop Tech Supervisor will also work closely with the shop parts tech to ensure necessary parts are available and assist with customer service when needed. Responsibilities: • Scheduling technicians to complete repair orders in a timely and efficient manner • Estimating the hours and costs involved in repairs • Communicating effectively with customers about the work needed and the associated costs • Resolving issues that arise with technicians in a professional and timely manner • Ensuring technicians stay focused and on task • Collaborating with the shop parts tech to ensure necessary parts are available for work • Assisting service writer with handling overflow of phone calls • Helping customers with their inquiries, as well as handling pick up and drop off • Ensuring safety guidelines are adhered to and enforced within the workplace. Requirements • Proven experience in a supervisory role within a shop or retail environment • Prior experience with account reconciliation and managing accounts payable (AP) and receivable (AR) • Proficiency in billing procedures and invoice processing • Strong data entry skills with a high level of accuracy and attention to detail • Ability to use Microsoft Excel for data management and financial analysis • Excellent leadership and team management skills • Ability to communicate effectively and clearly both verbally and in writing • Strong problem-solving skills and the ability to make sound decisions • High level of integrity and trustworthiness in handling financial transactions • Ability to multitask, prioritize, and manage time efficiently • Strong customer service skills and the ability to resolve issues promptly and professionally. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .