Las Vegas, NV, US
7 days ago
Signature Vacations Concierge
Job Description

HGV NOW OFFERS DAY ONE TEAM MEMBER BENEFITS!!!

When you start a career at Hilton Grand Vacations, you become part of a family committed to helping you succeed both professionally and personally. We invest in your success through outstanding benefit programs, including educational assistance, flexible work hours, and the best parental leave in the business! Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek’s Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification.

As an HGV Signature Vacations Concierge, you would be responsible for executing your position’s responsibilities and driving company success through performing the following tasks to the highest standards:

The Primary function is to oversee the department’s arrival audit processes, making outbound calls to members to confirm reservation details, communication with department’s vendor partners regarding the member’s vacation package components & completing other required departmental reports as needed.

In addition, this position may generate and distribute reports including arrival reports, agent error reports, and any ancillary reports as requested. This Team Member will maintain a level of accuracy of at least 95% of input on all data entry tasks and ensure confidentiality of all data.

Why do Team Members Like Working for us: Excellent health care options (medical, dental, and vision that encourage preventative care) Paid Time Off (PTO) that allows for rest, relaxation or recuperation All new Team Members are automatically enrolled in the HGV Retirement Savings Plan Our Go Hilton Team Member Travel Program offers up to 30 nights per year at our employee rate and 50% off at participating hotel-operated restaurants. Employee Stock Purchase Plan become an owner in our company. Eligible team members can purchase HGV common stock at a discount Daily Pay Option*

**Eligibility: All US hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

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