At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Job Summary The Simulation Technical Specialist provides vital technical support and expertise for the Clinical Simulation & Learning Center (CSLC) operations and technology to include preparation, maintenance and repair of complex computerized, high-fidelity manikins and associated software, and the efficient operation of the data capture systems and related multimedia peripherals for faculty and students within the Richmond Higher Education Institutions (HEIs). Essential Job Functions · Program, test and run simulation scenarios for faculty simulation facilitators, assuring that the facility, equipment, manikins, standardized patients and supplies are set up appropriately and that desired outcomes will be achieved. Interpret and implement changes when necessary. ·Consult with faculty and staff on appropriateness of simulations and ensure accuracy of scenario documents to achieve learning outcomes. ·Provide setup/takedown/moulage of requested simulations. ·Provide technical assistance, support and training to faculty, instructors and staff in use of simulation equipment, as necessary. ·Maintain inventory of supplies and equipment and conduct routine inventory updates. ·Conduct ongoing maintenance of all simulation equipment, including cleaning, repairing, and validating that all equipment is consistently maintained in good working order. Maintain record of repairs required and completed. Maintain clinical simulation technology within the parameters of BSHSI Information System guidelines. ·Interface with equipment manufacturers regarding equipment troubleshooting and system problems. ·Maintain current knowledge of simulation equipment catalogs and operation manuals. ·Prepare documents, setup boxes and supplies for each simulation. Employment Qualifications ·Associate Degree in Healthcare or Information Technology related field required. ·Bachelor in Healthcare or Information Technology related field preferred ·One year of experience in a technology related role ·Ability to work independently under limited supervision, including learning new software/hardware quickly. Technology, multimedia, audio/visual experience including knowledge of networks, databases, audio mixers, etc. ·Ability to assess, troubleshoot and fix equipment and technology failures in a timely fashion. Excellent computer skills with proficiency in MS software applications (Word, Excel, PowerPoint), Internet, and database use. ·Excellent interpersonal and communication skills. Excellent organizational and prioritization skills with attention to detail. ·Creativity and flexibility in designing innovative approaches to solving problems and improving processes. ·Maintain confidentiality regarding job assignments and sensitive issues. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com