Job Title

SIS Account Coordinator

Position Overview

This position will support Account Managers serving annuity clients in market segments including but not limited to senior living and multi-fami. This position will support Account Managers in completing daily activities and duties related to managing their accounts, including but not limited to responding to proposal requests and processing orders through Winbid, wholesale, and E-commerce systems. This position will work closely with Account Managers to accomplish set goals for accounts.

Responsibilities:

Support Account Managers in responding to requests for project proposals.’Support the segment with special projects as directed by the account manager or business manager. Set up customer accounts in Winbid.Support daily order process including:Verify scopes of work for proposalsObtain POs or job detail from customer websitesUpload customer POsGenerate Winbid POsCoordinate with Customer Service and Transportation to enter and track material ordersManage proper assignment of inventoryConfirm shipment details and coordinate timely delivery of productsCreate payable entries for vendor invoices including Shaw material, third party suppliers, and installer invoicesGenerate receivable invoice and support third party billing as neededDevelop and maintain professional relationships with internal and external customers and partners.Support AMs in account-specific reporting requirements.Monitor and allocate blanket inventory reserved for designated accounts.Support AM in proper records retention.Follow up on past dues and enter notes to AR in Winbid.Support account management duties in AM absence or as needed.Submit job closings and coordinate with Operations team to ensure timeliness of payables, billings, and job closings; monitored on job closing desktop.

Requirements:

High school diploma/GED and 3+ years previous administrative experience.Knowledge of the industry and standard practices is beneficial.Strong negotiation and conflict resolution skills required.Individual must possess excellent verbal and written communication skills necessary for corresponding with internal and external customers, sales team members, and interdepartmental associates.Individual must be willing to work on special projects as needed.Individual must possess excellent typing skills and proficient computer skills; must be knowledgeable in Microsoft Office.Individual must perform with minimal supervision and significant independent judgment.

Competencies:

Adapt and ChangeSolve ProblemsManage WorkBuild Trusting RelationshipsDemonstrate Good Judgement

Salary Grade: N07

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.