**Position Title:** Site Coordinator **Position Profile:** The Site Coordinator is responsible for managing the daily operations of a solo-person site. This includes performing a variety of contracted office services such as Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services. **Job Duties and Responsibilities:** + Oversee daily operations of the mailroom, copy center, or scanning facility, including operating office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment. + May also be responsible for additional duties such as: + Courier Services + Reception Services + Switchboard Operations + Shipping & Receiving + Delivery and Processing of Mail + Serve as the main point of contact with customers, ensuring effective communication and excellent customer service on a daily basis. + Implement and manage Ricoh Service Excellence Programs to ensure high service quality. + Efficiently operate required equipment and software to meet service level agreements. + Achieve profitability through effective use of company materials and supplies. + Manage daily routine functions, including: + Creating and completing work orders + Contractor monitoring and inspections + Reporting facility-related issues + Providing support as needed + Collaborate with contracted vendors, facility management, and occupants as needed. + Responsible for office supply inventory reordering. + May manage conference room coordination and A/V equipment resource management. + Maintain positive internal working relationships with all department employees by communicating professionally. + Collect and provide data to leadership and customers, including completing monthly reports with support from assigned leadership. + Ensure financial responsibilities are met. + Perform other duties as assigned. **Qualifications (Education, Experience, and Certifications):** + High school diploma or GED required. + At least 1 year of experience in a related field (B2B and/or technical). + At least 1 year of customer-facing work experience. + Demonstrated knowledge and understanding of technology. **Knowledge, Skills, and Abilities:** + Tactical thought processing and problem-solving skills. + Ability to present information to a small group. + Basic customer service skills. + Basic technical aptitude. + Strong written and verbal communication skills. **Working Conditions and Physical Demands:** + Work is typically performed in an office environment with adequate lighting, ventilation, and a normal temperature and noise level. + Some physical effort required. Work is mostly sedentary but may involve walking, standing, bending, reaching, lifting, or carrying objects up to 50 lbs (e.g., papers, books, files, and small parts). + Regular use of basic office equipment such as calculators, keyboards, and hand tools. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the role. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development. EEO/Affirmative Action Employer -- M/F/Disability/Veteran