NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.
Job Summary:
Leidos is seeking a Site Leader to support the government site group Remotes as one of the key members of the Field Services team. The candidate will be responsible for all service delivery to the assigned site group, to include managing performance against Service Level Requirements (SLRs) and targeted metrics.
Primary Responsibilities
Manage team responsible for providing desktop support at assigned site location
Plan, direct, and monitor operational/tactical activities of the team
Provide Subject Matter Expertise and technical leadership for onsite staff. Act as chief point of contact for team members as frontline escalation point regarding on-site issues
Leads direct and review the work of team who exercise latitude and independence in their assignments
Responsible for staffing, performance feedback and coaching, and managing administrative duties for direct reports
Establish relationship with internal customers and other functional managers
Basic Qualifications
US Citizen
DoD Secret Clearance
BS degree and 8-12 years of prior relevant experience or Masters with 6-10 years of prior relevant experience. Will accept HS diploma with 12-15 years of prior relevant experience in lieu of degree
Valid DoD 8570 IAT Level II: Security+ or higher Certification
Must demonstrated expertise in IT Enterprise Operations
Excellent customer service skills
Excellent oral and written communication skills
Preferred Qualifications
Organized and detail-oriented
Strong leadership skills
Self-motivated/ self-directing
Strong collaboration, prioritization, and adaptability skills required. Relationship building
Ability to manage and prioritize own work, and that of their team
Independent decision making
Analytical thinking; thinking out of the box
Ability to effectively communicate with all organizational levels (SME to Senior Management)
Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)
Pay Range: $90,000.00 - $105,000.00
SMIT-NMCI
Original Posting Date:2025-01-30While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $89,700.00 - $162,150.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.