Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

 

About the E-commerce Team

The Rejuvenation E-commerce team consists of highly efficient, collaborative, and brand focused thinkers. As part of the team you’ll bring your processes and organization to the team. Our role is to produce and manage cohesive product launch campaigns across the website.

 

Site Ops Associate - Rejuvenation

Site Ops Associates facilitate day-to-day website updates including product launches, promotions, editorial content, and marketing initiatives to ensure smooth, efficient, and accurate execution of all updates and seasonal refreshes. Site Ops Associates are responsible for setting up products across all assortments at Rejuvenation. This includes creating new SKUs and product pages, partnering with cross-functional teams to ensure a successful launch, and maintaining existing product pages. Success in this role is defined by a keen attention to detail, the ability to multi-task and prioritize, and a desire to learn the inner-workings of an E-commerce site.

 

Responsibilities

Collaborate with creative, front end-developers, e-comm merchants, and marketing teams to ensure flawless execution of product launches and site updates Troubleshoot site issues related to product pages and SKU data managed in the content management system (CMS) Refine processes and build efficiency for asset production and flawless launches Support Site Operations, Site Merchandising, Site Optimization, Site Marketing and SEO teams with special projects, as needed Efficiently QA all site updates, features, links, etc. in testing environments before accurately scheduling production releases Work with Technology, front-end developers and the site optimization team to launch new site enhancements Help manage technology releases for our Content Management tools (Adobe ECM & WCM) by performing User Acceptance Testing

 

Qualifications

Bachelor's Degree preferred E-Commerce experience strongly preferred Basic knowledge of project management principles to oversee the timeline and deliverables associated with launching new products 1-year+ experience with web technologies and E-Commerce platforms as well as proficiency with content management systems (CMS) Intermediate Excel skills (working knowledge with pivot tables and v-lookups) Strong attention to detail or product information to ensure accuracy and consistency Strong organizational, prioritization, and multi-tasking skills Excellent communication skills to coordinate with cross-functional teams Ability to analyze product performance data and website traffic to assess the effectiveness of product launches and make recommendations for improvements Ability to perform work onsite in the Portland office full-time pending state, local, and Company return-to-work guidance during and after the COVID-19 pandemic.

 

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

A generous discount on all Williams-Sonoma, Inc. brands  A 401(k) plan and other investment opportunities  Paid vacations, holidays, and time off to volunteer  Health benefits, dental and vision insurance, including same-sex domestic partner benefits  Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health 

Your Journey in Continued Learning

In-person and online learning opportunities through WSI University   Cross-brand and cross-function career opportunities  Resources for self-development Advisor (Mentor) program Career development workshops and learning programs Speaker series

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.