New York, NY, USA
16 days ago
Site Operations Coordinator
Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Responsibilities 

Manage all eCommerce data for PIP creation, maintenance, and attribution for assigned product categories Create SKU data in content management system for new product pages Execute site merchandising strategies to support customer experience and reduce friction Ensure product features and merch recommendations are reflective of aligned on site strategy Review and fix issues or bugs with SKU or PIP data in the web content management system Follow seasonal launch timelines and build cadence and resolve all logged issues in a timely manner Partner with merchandising, product development, content production, eCom partners, and vendors to facilitate accurate and consistent PIP setup

 

You… 

Love to collaborate cross functionally, you have an innate willingness to dig in and contribute with your team  Are driven and motivated by the possibilities ahead Think innovation is critical in a business environment and support others in creative thinking  Pride yourself on the quality of work and are a stickler for the details  Naturally challenge yourself and others to grow 

 

Criteria

1-2 years of experience in an operational role ideally in eCommerce, Merchandising, or other Retail function Strong business acumen, technical skills, and attention to detail Proficient in Excel  Time management and communication skills Experience with cross functional collaboration College degree preferred  This role requires being onsite in the New York office 

#LI-LG1

 

Our Culture & Values 

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals.   We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them, together.  We nurture an open, inclusive environment for all. Our differences—whatever they may be—are valued, explored, and appreciated. Together, we’re creating a more just and inclusive company culture where the only criteria for advancement are: 

The quality of our work The contributions we make to our teams and the business Our ability to lead and connect

 

We firmly believe that working in a culture focused on diversity, equity, and inclusion (DEI) spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Outside of WSI, we recognize the importance of playing a part in our communities through partnerships, collaborations, and commitments to a more just and inclusive world.

 

People First 

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

 

Benefits

A generous discount on all WSI brands A 401(k) plan and other investment opportunities Paid vacations, holidays, and time off to volunteer Health benefits, dental and vision insurance, including same-sex domestic partner benefits Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health

 

Continued Learning

In-person and online learning opportunities through WSI University Cross-brand and cross-function career opportunities  Resources for self-development Advisor (Mentor) program Career development workshops, learning programs, and speaker series   

 

 

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

 

This role is not eligible for relocation assistance.

 

The expected starting pay range for this position is $24 - $27/hour. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

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