Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Site Operations Specialist, Digital Merchandising is a key member of the digital merchandising team, primarily responsible for the implementation of our merchandising strategy on CVS.com.  They will play a critical role in shaping the customer experience across our website, working with the Digital Merchandising Manager for their assigned categories. This position is instrumental in delivering the best products and experience to our customers by using strong critical thinking skills and an analytical approach to visual merchandising strategy of the site. This role requires collaboration with cross-functional teams to drive innovative solutions and enhance our omnichannel experience.  The successful candidate will assume responsibility for the day-to-day execution of onsite collateral for the CVS.com website, inclusive of product content, weekly on-site promotional offerings, item setup/maintenance activities, asset proofing, design strategy and UX.  The Site Operations Specialist, Digital Merchandising must be aware of best-in-class site merchandising strategy across retailers and be prepared to advocate and influence internal and external stakeholders for site improvements based on competitors and internal data.  

Skill In: 

Self-directed, detail oriented, and above average organizational skills. Strong data entry and technical skills. Leverages a continual improvement mindset to create simplicity and improve the colleague and customer experience. Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals. Strong time management skills, evidenced by experience being accountable to multiple deliverables on staggered deadlines. Strong personal integrity and judgment, evidenced by a track record of managing highly sensitive or highly visible business matters. Strong communication skills in both formal and informal writing and speech Demonstrating strong attention to detail and follow through with commitments. 

Ability to: 

Communicate clearly to leader to participate in complex projects until completion. Collaborate cross functionally with leaders and colleagues to drive results. Execute short-term and long-term goals.

Required Qualifications

5+ years of experience in onsite merchandising, digital product management, or related field, especially in a consumer-focused, multiple product category e-commerce sites Regular and reliable attendance during normal working hours, as established by the leader. Any additional tasks as directed by supervisor or manager. Travel - Ability, and willingness, to travel occasionally, >10% of time, based on needs of the business. 

Preferred Qualifications

7+ years’ experience in onsite merchandising, digital product management, digital content management, or related field, especially in a consumer-focused, multiple category e-commerce sites. Functional knowledge of retail pricing and promotion.  Experience using Adobe analytics or a similar site analytics platform.  Knowledge of Agile Framework for product development.  Ability to understand not only business KPIs and initiatives, but also possess an understanding of the technical backend and be able to participate in project release and business requirement documentation.  Passion for digital and how new offerings and capabilities can meaningfully drive engagement, empowerment, and the overall consumer experience.

Education

Bachelor’s degree, or equivalent experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $93,574.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 03/14/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.