**Company** Federal Reserve Bank of St. Louis Work with a dedicated team comprised of operational support, developers, testers, business analysts, product owners, and scrum masters to prioritize and provide quality solutions for Treasury Forecasting and Cash Reporting clients. Analyst will support both Treasury’s Office of Fiscal Projections (OFP) and Fiscal Service’s Cash Reporting Branch (CRB). OFP produces forecasts of U.S. Government cash flows and the amount of Federal debt outstanding. CRB collects receipt and expenditure data from federal agencies and produces the Daily Treasury Statement (DTS), which summarizes the daily cash and debt operations of the Treasury. You will provide application support for Cloud technology solutions, including application monitoring, application tuning, troubleshooting, resolution of complex technical issues, and development of standard maintenance procedures. You will report to the application production operations manager. **Responsibilities** + Monitor infrastructure health, system data interfaces, data ingestion processes using observability software (e.g. CloudWatch, Grafana, and OpenSearch) + Review application, infrastructure and user logs when incidents occur and to satisfy security compliance activities + Respond to system observability alerts and user feedback by providing first level help for business operations to ensure application availability in all environments + Collaborate with application development and infrastructure support teams to resolve application issues, implement release builds, support testing and coordinate disaster recovery activities + Troubleshoot complex system issues, prepare customer communications to include ongoing status updates, and conduct customer impact and root cause analyses + Monitor requests, incidents, and change activities (scheduling, approvals, customer communications, changes tickets, documentation) + Ensure application maintains operational processes to support security, audit, and business continuity compliance + Work directly with federal agencies, financial institutions, and vendors to resolve complex application and interface issues + Participate in on-call rotation (24x7) shared amongst operational support team members **Qualifications** + B.A., B.S. or other baccalaureate/undergraduate degree with a major or specialized courses in: Computer Science, Information Systems or related fields of study + At least 5 years’ experience + Strong written and verbal communication skills to articulate instructions and resolutions with internal staff and external clients + AWS certification or commensurate work experience + In-depth knowledge of writing ad-hoc database scripts + Understand and trace transaction, batch, and file processing flows + Strong technical skills with the ability to coordinate and ensure the success of deployments + Analyze technical issues and communicate with audiences of varying technical knowledge + Experience with tools such as Jira, Everbridge, Apptio, CloudWatch, DBHawk, Athena, Grafana, or OpenSearch a bonus + Experience maintaining infrastructure solutions in Amazon Web Services (AWS) and coding with Python + Less than 5% travel + US Citizenship required **Total Rewards** Bring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growth—along with multiple benefits and perks that support your health, wealth, and life. Salary: $88,600-$113,000 In addition to our compensation package, we offer a comprehensive benefits package all brought together in a flexible work environment where you can find balance: + Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period + 401k/Thrift Plan with generous employer match + Employer-funded Pension Plan + Paid Vacation/Sick Time & Holidays + Flexible Spending Accounts and Healthcare Spending Accounts + Flexible Work Schedule available in most departments + Life Insurance and Long Term Disability Insurance + Tuition Reimbursement (undergraduate and graduate) + Parental Leave + Free onsite 24/7 Fitness Center including training classes, and locker room / shower facilities + Onsite Cafeteria & Coffee Shop + Additional Convenience Benefits, Discounts and More… At the Federal Reserve Bank of St. Louis, we believe the Federal Reserve most effectively serves the American public by building a more diverse and inclusive economy. Our commitment to diversity and inclusion, at all levels of the organization, has been one of our core values for many years and remains strong as we continue enhancing our efforts. Learn more about Bank’s culture (https://www.stlouisfed.org/careers) . The Federal Reserve Bank of St Louis is an Equal Opportunity Employer. #LI-Hybrid **Full Time / Part Time** Full time **Regular / Temporary** Regular **Job Exempt (Yes / No)** Yes **Job Category** Analytical, Information Technology **Work Shift** First (United States of America) _The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences._ Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday\_Privacy\_Notice.pdf) OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague.