Site Reliability Engineer – Software CSG Austin,Texas,United States Hardware Do you love building elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you’ll help design and manufacture our next-generation, high-performance, power-efficient processor, system-on-chip (SoC). You’ll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions! Joining this group means you’ll be responsible for crafting and building the technology that fuels Apple’s devices. Together, you and your team will enable our customers to do all the things they love with their devices. The Hardware Technology Compute and Storage Group is looking for a customer service oriented, self-driven, and motivated SRE to join our operations team with an emphasis on software automation. The ideal candidate should possess a strong background in programming, excellent communication skills, a sense of ownership, and a drive to produce their best work. They should also possess the ability to analyze and troubleshoot a broad spectrum of problems. You will join an existing team dedicated to supporting the geographically diverse silicon design teams within Apple! **Description** - Support and improve the Hardware Technology engineering environment from design through deployment, including additional refinement and scale-up to support future growth - Support the day-to-day operations of the environment including monitoring, measuring, and troubleshooting infrastructure and services - Drive and participate in automation efforts by identifying, owning, collaborating, and driving new or further automation to enhance the consistent stability of the environment - Achieve and maintain expected productivity levels with minimal supervision - Act as a mentor and interact with people of all levels of ability - Contribute to a culture of curiosity, diversity, openness, collaboration, improvement, and resolution - Participation in a regular ticket and on-call rotations **Minimum Qualifications** + Experience in at least one of the following languages: Python, Ruby, Go, Rust, Perl + Experience in designing and implementing RESTful services at scale + Experience with software design patterns in multiple languages + Experience with ticketing systems and on-call support duties + Minimum requirement of a Bachelors degree and 10+ years of relevant industry experience **Key Qualifications** **Preferred Qualifications** + Demonstrated ability to participate in or lead cross-functional projects to successful completion + Experience working in an operations team supporting high availability environments + Experience and knowledge of Linux (RedHat/CentOS), containers, and Kubernetes + Experience with algorithms and data structures in multiple programming languages. + Experience working with configuration management software (Puppet, Ansible, Chef, etc.) + Experience working with logging tools at scale (Splunk, Elastic Stack, etc.) and with monitoring/graphing tools at scale like (Prometheus, Grafana, etc) + Knowledge of and experience with common application protocols like DNS, LDAP, NFS, HTTPS + Knowledge in administration, virtualization, diagnostic and performance troubleshooting/profiling. + Experience with workflow/data automation pipelines **Education & Experience** **Additional Requirements** + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .