Play a key role in ensuring system reliability at one of the world’s most iconic and largest financial institutions.

As a Site Reliability Engineer II at JPMorgan Chase within the Corporate Technology, you will play a crucial role in using technology to address business challenges. You will apply software engineering best practices, execute projects independently, and collaborate with cross-functional teams. This role provides an excellent opportunity to enhance your knowledge about JPMorgan Chase’s business and relevant technologies. We encourage you to bring your unique perspectives and skills to our team.

Job responsibilities

 

Execute small to medium projects independently with initial guidance, eventually progressing to designing and delivering projects autonomously. Leverage technology to solve business problems by writing high-quality, maintainable, and robust code, following best practices in software engineering. Participate in triaging, examining, diagnosing, and resolving incidents, working collaboratively to address root causes. Recognize repetitive tasks (toil) within the role and proactively work to eliminate them through systems engineering or updating application code. Understand observability patterns and strive to implement and improve service level indicators, objectives, monitoring, and alerting solutions for optimal transparency and analysis.

 

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 2+ years applied experience Proficiency in coding in at least one programming language. Experience in maintaining a cloud-based infrastructure. Familiarity with site reliability concepts, principles, and practices. Understanding of observability, including white and black box monitoring, service level objective alerting, and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, and Splunk. Familiarity with containers or common server operating systems such as Linux and Windows. Emerging knowledge of software, applications, and technical processes within specific technical disciplines, such as cloud computing, artificial intelligence, or Android. Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform. Emerging knowledge of common networking technologies. Ability to work effectively in a large, collaborative team and willingness to share ideas with peers and managers. Understanding of how to prioritize and adjust work plans to adapt to changes in responsibilities and projects. Eagerness to engage in learning opportunities to enhance effectiveness in executing day-to-day project activities. Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to system development. 

Preferred qualifications, capabilities, and skills

Good knowledge on Cloud technology