USA
3 days ago
Site Reliability Engineer - Remote

Do you have a passion for cutting edge technologies and tackling system problems?

Are you a self-starting professional who thrives in a fast-moving environment?

Join the Akamai Network Systems Team

The Networks division is responsible for deploying and maintaining Akamai's global network, which carries over 20% of the world's web traffic. The Network Systems department supports the various sub-teams within Networks, allowing them to do their jobs more efficiently.

Partner with the best

In our Network Systems SRE team, you will work in shifts to support the tools and infrastructure that enable Akamai to manage a global network efficiently with a small team.

As a Site Reliability Engineer, you will be responsible for:

Monitoring incoming support requests via email, chat, ticketsTroubleshooting /Fixing / Escalating issues depending on problem severityMonitoring system health and ensure everything is up and running.Managing the ticketing queue, driving tickets to closure, and creating or improving support documentation will be key tasks.Doing development work to fix bugs, make quick enhancements & handle technical debt.Developing fixes, implementing enhancements, addressing technical debt, and automating manual tasks will be your key responsibilities.

Do what you love

To be successful in this role you will:

Have excellent problem-solving skills. Have ability to script/debug in Python/Perl/PHPHave 2 years working in a Linux/UNIX environmentHave 2 year working with relational database systems and complex SQL statementsHave 1 year building web-based applications (HTML, CSS, Javascript)Have experience to work on Ansible. Have experience working on Grafana/SplunkHave working knowledge on Dockers and Kubernete

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

Your healthYour financesYour familyYour time at workYour time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

#LI-Remote

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