At Ping Identity, we're changing the way people think about enterprise security technology. With our innovative Identity Defined Security platform, we're helping to build a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear. We call this digital freedom. And it's not just something we provide our customers. It's something that drives our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It should be one of your greatest competitive advantages. In joining the Ping SRE team, you will be involved in every facet of our On-Demand IDaaS/SaaS services. Your responsibilities will include building, observing, and maintaining reliable infrastructure on one of the largest identity platforms in the world. We follow a DevOps model whereby your team is integrated with development teams who run deployments daily. The SREs are expected to provide input in the product's design, development, deployment and operations. We implement our requirements with a modern toolset that is always under review. We aim to adopt the best solutions to fulfil our requirements. You will be encouraged to bring ideas and new thinking to the table. You can choose to work from our London office or remotely, reporting to the European SRE Manager. Ping has developed a career ladder for SRE to ensure there is growth potential for all employees. Responsibilities: Maintain service levels Manage your sprint tickets Complete and document project work Develop infrastructure as code Create and propose improvements Analyse complex system behaviour, performance and application issues Develop monitoring solutions and analysis across multiple cloud regions Scheduled follow-the-sun (8hrs per region) on call (1 in 8 week/weekends)