Site Reliability Engineering (SRE) Manager - Apple Service Engineering Austin,Texas,United States Software and Services Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Join the Apple Service Engineering team as a Site Reliability Engineering (SRE) Manager to help support and scale cloud services for thousands of development and operations engineers. This is a hands-on role to establish SRE practices for a private cloud service to accelerate our ability to reliably and consistently deliver thousands of applications. **Description** As a Site Reliability Engineering manager, you will be leading a team responsible for providing the platform for mission-critical cloud systems to maintain constant uptime, scale seamlessly, and allow for new applications and services to flourish. The successful candidate will be highly self-motivated with a passion for excellence, quality and detail. The SRE Manager will not only support operations but also collaborate with the developers and architects within the team to aid in the design and assist with the implementation to improve stability, security and scalability. **Minimum Qualifications** + Experience with Cloud Computing technologies (particularly Kubernetes) + Experience with Puppet, Chef or Ansible + Passion for automation and reluctance for manual implementation + Experience managing enterprise services in a large-scale nix environment + Desire to build, grow, and mentor a team + Strong verbal and written communication skills **Key Qualifications** **Preferred Qualifications** + Skilled at working cross-functionally to achieve project success + Strong philosophy of continuous improvement + Strong sense of ownership wanting to understand how things work and resolve root causes + Ability to encourage and foster a culture of visibility and transparency across teams + Able to troubleshoot issues across the entire software stack + Experience operating large-scale multi-tenant infrastructure as a managed service **Education & Experience** Technical (Engineering or Computer Science) BS/MS degree or equivalent work experience **Additional Requirements** + Automation advocate - you truly believe in removing operational load via software. + A strong sense of ownership. At the same time, you're a great teammate who communicates clearly and transparently - Self-motivated, inquisitive, and always looking to learn more. + Experience managing, scaling, and troubleshooting Java and GoLang applications. + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .