This role will lead a team of Service Installation and Commissioning engineers to co-ordinate the practical aspects of installation, modification, commissioning and maintenance of Powell products.

Key Accountabilities

To Execute Service Contracts in the most cost-effective manner and provide the best possible return for the company. Provide assistance with invoicing for installation, commissioning, and modification and support contracts. Identify training needs and implement training programs to satisfy the needs of the Service Department. Maintain effective control of Service personnel to include attendance, timekeeping, discipline and performance monitoring. Conduct Health & Safety Risk Assessments and procedural reviews to ensure and maintain best practices. Provide first line support for both internal and external customers. Identify and co-ordinate suitable Sub-Contract resource should additional support be required. Participate in the Site Report feedback process to ensure continuous improvement of site and assembly processes. Ensure that the companies Health, Safety & Environmental policies and procedures are constantly adhered to all aspects of Service. Participate in the assessment of competence and performance of the Service Team.

Experience, qualifications and key requirements:

The Service function is operated by team operating internally and externally whose functions are interdependent.
Effective and regular communication between departments is essential.  The ability to meet the expectation of both internal and external customer, clients and suppliers through a sound understanding of their requirements, being responsive to their needs and exceeding their requirements. The ability to think through and adopt a clear, sensible approach to planning, prioritising and organising tasks and activities to meet deadlines and targets. Makes most efficient use of time and other resources. The ability to pragmatically solve problems using varied approaches and considering all relevant factors and options before making a decision/taking action. The ideal candidate shall have good experience of testing LV & MV switchboards preferably supplied to an Oil & Gas/Petrochem market. Certified management qualification (e.g. ILM, NEBSM), or be willing to undertake vocational qualification in team leader/management/ leadership skills. Educated to a minimum of ONC in Electrical engineering (or equivalent).