This role will lead a team of Service Installation and Commissioning engineers to co-ordinate the practical aspects of installation, modification, commissioning and maintenance of Powell products. Key Accountabilities + To Execute Service Contracts in the most cost-effective manner and provide the best possible return for the company. + Provide assistance with invoicing for installation, commissioning, and modification and support contracts. + Identify training needs and implement training programs to satisfy the needs of the Service Department. + Maintain effective control of Service personnel to include attendance, timekeeping, discipline and performance monitoring. + Conduct Health & Safety Risk Assessments and procedural reviews to ensure and maintain best practices. + Provide first line support for both internal and external customers. + Identify and co-ordinate suitable Sub-Contract resource should additional support be required. + Participate in the Site Report feedback process to ensure continuous improvement of site and assembly processes. + Ensure that the companies Health, Safety & Environmental policies and procedures are constantly adhered to all aspects of Service. + Participate in the assessment of competence and performance of the Service Team. Experience, qualifications and key requirements: + The Service function is operated by team operating internally and externally whose functions are interdependent. Effective and regular communication between departments is essential. + The ability to meet the expectation of both internal and external customer, clients and suppliers through a sound understanding of their requirements, being responsive to their needs and exceeding their requirements. + The ability to think through and adopt a clear, sensible approach to planning, prioritising and organising tasks and activities to meet deadlines and targets. Makes most efficient use of time and other resources. + The ability to pragmatically solve problems using varied approaches and considering all relevant factors and options before making a decision/taking action. + The ideal candidate shall have good experience of testing LV & MV switchboards preferably supplied to an Oil & Gas/Petrochem market. + Certified management qualification (e.g. ILM, NEBSM), or be willing to undertake vocational qualification in team leader/management/ leadership skills. + Educated to a minimum of ONC in Electrical engineering (or equivalent).