SEDRO WOOLLEY, WA, 98284, USA
6 days ago
Site Support Representative
(Description) An industrial supply company is looking for a Site Support Representative to ensure high level of customer service and accurate levels of product and tools to the company's largest client. They will be traveling to a customer sites. This individual will be representing the client as a liaison on-site to support the below functions. Pay: $21/hr.-$23/hr. ($44k/yr. - $48k/yr.) Schedule: 7:30 AM - 4:30 PM (Standard M-F Morning Shift; 100% Onsite) Location: Sedro-Valley, WA (Principal Responsibilities) + Site Support person to provide exceptional service to our customers at the customer’s appointed place of business. Working with the customer to cover all their customer service needs and resolving any issues that may arise. + Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries. + Be the first point of customer contact for general inquiries about orders, scheduling, delivery of product, etc. + Accurately enter quotes and orders using ERP system (Prophet 21). + Expedite all open quotes and orders with urgency and accuracy. + Check on inventory specific to the customer, ensuring that all Min/Max levels and safety stock are adequate. (Job Requirements) ***Applicants must be comfortable working 100% Onsite in Sedro-Valley, WA*** + Comfortability travelling multiple sites so valid driver's license and reliable method of transportation is required + Customer facing experience + Data/Order entry experience + Proficient in MS Office, specifically Outlook and Excel + Must be able to stand and/or walk up to 8hrs daily, this job will not be sitting behind a desk for the entirety of the shift + High School Diploma or equivalent + Comfortability submitting to a Drug Screen upon offer + (Nice to Haves) ERP systems experience (company uses Prophet 21) + (Nice to Haves) Product/Industry knowledge (power tools, etc.) + (Nice to Haves) Inventory management (Employee Value Proposition) + Client is experiencing a lot of growth. Opportunity for internal promotions. + Working alongside of 2 other representatives including the direct manager. + Will have own desk/office on-site. For consideration, please apply directly with recently updated resume highlighting the qualifications above. ***More relevant/direct skills highlighted on resume would be considered immediately*** Compensation is tied to the Colorado and Washington markets for jobs performed in Colorado and Washington. Other locations may be subject to variances based on location-related factors. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: · Medical, dental & vision · 401(k)/Roth · Insurance (Basic/Supplemental Life & AD&D) · Short and long-term disability · Health & Dependent Care Spending Accounts (HSA & DCFSA) · Transportation benefits · Employee Assistance Program · Time Off/Leave (PTO, Vacation or Sick Leave) About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
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