Situation Manager
Kforce
Kforce has a client that is looking for a Situation Problem Incident Change Manager in Purchase, NY.
Essential Functions:
* Problem Incident Change Manager will identify, discover and mitigate, what is required to keep stabilized, but they have done a post-mortem to document a problem record
* Only go to a problem record if there is a pattern
* Incident/Problem/Change Management
* Ask the right questions
* Look at whether this is an isolated incident or a wider issue to gather the right resources to escalate to
* Documentation will factor in heavily here
* IT Operations-focused, not project-based - these consultants won't usually have the luxury of planning for projects, much more of a reactive role
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