POSITION: Skate Guard DEPARTMENT: Operations REPORTS TO: Facility Manager FLSA STATUS: Hourly/Non-Exempt/Part-Time Summary The Skate Guard is primarily responsible for observing ice skating patrons at North Central Recreation Center. In addition, the Skate Guard is responsible for the cleanliness of the lobby, meeting/party room, bathrooms, locker rooms, bleachers, and hallways, as well as other assigned areas. This position will provide customer service to facility guests. Essential Duties and Responsibilities + Greet customers with a smile and provide information on our facilities and programs in a kind and courteous manner. + Control on-ice skating with concern to our posted rules & regulations. + Supervise and monitor guests utilizing the facility. + Enforce safety rules and regulations that ensure the facility operates in a safe manner. + Maintain cleanliness of ice rink: lobby, meeting/party room, skate rental room, bathrooms, locker rooms, bleachers, and hallways, as well as other assigned areas by the supervisor. + Check wristbands or hand stamps to ensure all skaters have paid. + Assist with distribution and return of rental skates. + Assist with ice maintenance – shovel access snow off ice, if necessary. + Help with special events, i.e. field trips, holiday programs, birthday parties, etc. + Shovel and salt sidewalks and exits to maintain safe entrance and egress. + Perform other duties assigned by managers. Qualifications To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience + As a condition of employment, the candidate must successfully complete a background investigation. + Prior experience sharpening skates is a plus but not required. + Previous facility operations experience a plus but not required. Knowledge, Skills, and Abilities + Able to work standing, walking or skating for long periods of time (for up to an entire shift) + Ability to skate under control and perform basic skating skills. + Must be punctual with reliable transportation. + Ability to work in cold air and outdoor environments. + Ability to communicate in a courteous and professional manner. + Ability to follow written and oral directions. + Prior point of sale system experience a plus but not required. + CPR & First Aid training a plus but not required. + Ability to work independently with minimal supervision. + A willingness to work flexible hours is required including nights, weekends, and holidays, in addition to normal business hours. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Stand and/or walk constantly (for up to an entire shift) + Occasionally bend/twist at waist/knees/neck to perform various duties + Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers + Occasionally must be able to lift up to 50 pounds. + Regularly requires sitting, standing, walking, climbing, or balancing, stooping, kneeling, reaching with hands and arms, pushing or pulling and lifting. + Requires wet and occasional humid conditions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.