Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Embark on a unique career at YotelPad Park City, where our commitment to excellence extends beyond 304 thoughtfully designed rooms. Set against the backdrop of Park City's majestic mountains, our workplace is not just a job; it's an immersive experience. Picture yourself contributing to exceptional guest experiences while being surrounded by the stunning views and vibrant energy that make Park City extraordinary. What sets us apart? Our dedication to cultivating a positive workplace culture, comprehensive benefits including a 401k with a company match, and enticing bonus programs designed to recognize your commitment. We're actively seeking talented individuals with a genuine passion for service to join our dynamic team. Be part of an environment where each team member plays a pivotal role in delivering outstanding service and crafting unforgettable moments in the distinctive location of YotelPad Park City. Explore the exciting career possibilities that await you with Pyramid Global Hospitality. Your journey towards a fulfilling career, immersed in a unique location, starts here! Overview The Ski Valet is responsible for creating a memorable experience for guests. They provide prompt and courteous service and familiarize the guests with essential r services and activities. Ski Valets will assist guests with their winter sports equipment and ensure a smooth skiing experience. They are responsible for tending to immediate guest needs and answering resort questions. Job Responsibilities (but not limited to): Assist and greet guests in storage and retrieval of snow sports equipment Deliver excellent guest service Label Guest equipment for tracking and processing. Multi-task, with a strong attention to detail Offer guests local insight on mountain conditions, weather, ski trails, lift access points and dining option on property and around mountain Maintain the work area for appearance, organization, and operational effectiveness. Store guest Skis/Poles, boots and Ski bags upon request Answers guest questions about local area including shops, restaurants, Ski Mountains, and hotel. Work well with other departments to exceed guest expectations and perform tasks in a thorough and efficient manner. Perform special projects and other responsibilities as assigned. Assist other departments as appropriate to ensure a memorable guest experience. Ensure awareness and compliance to all company safety and security policies and procedures. Ensure employee and guest safety by proper training and maintenance of equipment and work area Maintain control in a high stress, fast paced environment ensuring guest expectations are met/exceeded Qualifications: Maintain a working knowledge of products and trends within the industry Previous snow sport industry experience - preferred Ability to communicate fluently with co-workers and guests in accurate spoken and written English required Commitment to exceptional customer service Multi-task, with a strong attention to detail Ability to work a flexible schedule; including nights, holidays and weekends required What are YOTEL people like? Pro-active with a ‘can do’ positive attitude Likes to be busy, always looking for the next task or goal to achieve Great attention to detail in everything that they do Sociable and confident with each other and our guests Friendly, warm, and welcoming always Professional in their outlook, taking pride in their appearance, performance, and reputation Takes responsibility for their actions and those of the wider team Like to own problems and find solutions for the benefit of the guests and teams alike