Job Purpose or Objective(s): Serve meals to hotel guests according to established rules and have knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. You will report to the F&B General Manager/F&B Manager.

Primary Tasks:

You will deliver and collect food trays from guest rooms and keep hallways clear.

Replenish supplies of clean linens, silverware, glassware, and dishes at the room service station.

Complete side work as deemed necessary by management to ensure the smooth operations of the department.

Follow all company and safety and security procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.

You will maintain clean and sanitary conditions including counter tops, utensils, equipment, and refrigeration following state, county, and company health regulations and work safety regulations.

Maintain confidentiality of proprietary information and protect company assets.

You will greet and serve guests in a friendly manner and use good.

Perform other duties as may be assigned.

Requirements:

·         ABLE Certification

·         Ability to handle cash responsibly

·         Ability to calculate basic math functions (addition, subtraction, multiplication, division, and percentages) as they                relate to POS cash/credit transactions, cash reconciliation and product inventory

·         Ability to focus on speed on all room service trays

·         Team work skills are required to promote overall success and enjoyment of the guest

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

Free gym membership

Free access to employee health clinic

Free lunch for casino & resort associates

Earned wages access once per week for hourly Associates

Pet insurance

Paid vacation / sick time

Medical / Dental / Vision

401(K) with company match

College tuition reimbursement

Short-term disability, long-term disability, and family leave

Employee assistance program

Employee prescription program

CNO Paid Life Insurance

Teladoc

On Site Dental Clinics (Jet Dental)

On Site Mammogram Services

Free diabetes and hypertension monitoring benefit (Livongo)

Accolade- Concierge Benefits Program

Wellness Program that equals savings on health insurance cost (Virgin Pulse)

Maternity Care Program

(Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS

Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.

Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

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