Job Posting Title:

Slate Technical Analyst - Office of Admissions

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Hiring Department:

Office of Admissions

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Oct 14, 2024

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Position Duration:

Expected to Continue Until Dec 01, 2026

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

The Office of Admissions is seeking to hire a Slate Technical Analyst to contribute to and assist in overall CRM operations to improve the effectiveness and efficiency of operations in areas of recruitment, admissions, file review, marketing, and communications. This position is scheduled to end on December 1, 2026, with continuation in successive years possible beyond December 1, 2026 depending on funding, workload, and job performance. Must be eligible to work in the United States on a full-time basis for any employer.

Purpose

This position will work with the Office of Admissions Slate Team lead, the Senior Business Analyst, to manage Slate requests for the Office of Admissions and campus partners and work with the Office of Admissions and Academic Information System (AIS) Slate teams to ensure data integrity, evaluate current practices and create queries, reports, and workflows to maximize efficiency in Slate. Must be eligible to work in the United States on a full-time basis for any employer.

Responsibilities

Develop and maintain internal queries and portals for use by internal-admissions team members and campus partners to execute application review and processing.

Develop shared query libraries, templates, fields and exports, reports, and dashboards for users to track, understand and respond to their work.

Serve as resource within Office of Admissions and for campus partners who utilize Slate CRM.

Review and update standard source formats and mappings within the Slate CRM solution.

Contribute to training programs and process reviews for business users in the areas of recruitment/marketing, admissions file review, application processing.

Contribute to the growth and modification of the Slate CRM platform by acquiring and maintaining knowledge of emerging resources and tools to support Slate users, including keeping up with the Slate roadmap, coordinating release management, and conducting system and user acceptance testing.

Research and develop solutions to new or unknown issues within Slate; work with the Academic Information System (AIS) team to resolve technical user issues.

Contribute positively to other duties and projects as assigned.

Required Qualifications

Bachelor’s degree and previous experience with CRM, document imaging software, admissions and/or university software including Technolutions Slate. At least one (1) year of experience in training users in technical systems and process reviews to understand and best inform business users of system best practices. Excellent written and verbal communication skills and demonstrated ability to represent the department with external constituents. Ability to manage multiple competing priorities at one time; assist with the planning, installation and operation, and effective utilization of multiple software platforms. Demonstrated ability to work as a team member, adaptable and proactive in problem identification and resolution, critical thinking and acceptance of improved technology and data collection, measurement, and presentation in a fast-paced environment. Computer skills must include proficiency working with Microsoft Office Suite.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Proficiency with building configurable joins queries in Slate CRM. Experience with SQL. Production experience with technologies such as HTML, XML, VBA, JavaScript, etc.  Experience with statistical software (R, SAS, Stata, etc.) and/or data visualization software (Tableau, SAS Viya, etc.). Previous experience working in higher education admissions or related field with organizational processes preferred. At least two or more years working as a team member with experience in managing source formats, data validation and data export settings within the Slate CRM solution.

Salary Range

$65,000

Working Conditions

May work around standard office conditions

Repetitive use of a keyboard at a workstation

We encourage work/life balance and offer flexible work arrangements, including the ability to work remotely, within the guidelines and business policies of the University of Texas at Austin

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.