We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Meets and greets slot players to establish direct customer relationships and educate the guests on the benefits of the GT Rewards Program.Enroll new members and educate them regarding the benefits of the GT RewardsAcquire new members and assure repeat businessAnswer phones and respond to inquiriesTakes reservationsPromote and work events as neededContact Hosts when neededWork casino floor on a rotating basis to introduce guests to the slot clubTake promotional pictures of Jackpot Winners and complete photo release formsComply with all health and safety standardsComply with company policies, procedures, rules, regulations, and be available to work on a regular basisEnsure that Superior Guest Service levels are met according to Standard Operating ProceduresOther job-related duties as assigned BRING US YOUR BEST. Must possess excellent customer service skills Must have basic computer skillsAbility to understand and comply with all departmental and Company rules, regulations, policies and proceduresAbility to maintain confidentiality of sensitive informationHigh school diploma or equivalent requiredPrior customer service experience STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
STARTING SALARY $18.50 Connect With Us! Not ready to apply? Connect with us for general consideration.