Job Description Summary

This position provides guest services for slot gaming customers in the High Limit Room. Processes slot jackpot payouts and redeems slot tickets. May perform duties of slot attendant and cage cashier as necessary
(other duties may be assigned)

Essential Duties and Responsibilities

Assume sole custody and accountability for Slot High Limit and apron cash fund during a shift. Redeem High Limit Platinum Room and other casino guest slot tickets for cash. Process High Limit Platinum Room and other casino guest slot jackpot payouts Maintains applicable logs for slot ticket paper inventory. Replenishes slot machines with slot ticket paper, as needed according to the approved system of internal controls. Check slot machines to determine if there is any fraudulent activity. Retrieve cash or tickets stuck in Slots. Generate manual slot/hand pay tickets. Exchange chips for cash, cash for chips and EZ Pay tickets and coin for currency. Performs check cashing and credit transactions. Assists customers in completion of check cashing and credit applications. Performs credit card cash advances , using specific guidelines. Perform player bank withdrawals and deposits. Provides excellent guest service. Must adhere to all aspects of the Anti-Money Laundering(AML) Program and its regulations including, but not limited to, Title 31 Cash Transaction Reporting, Suspicious Activity Reporting and Customer Identification requirements. Completes cash-in and cash-out Multiple Transaction Logs during shift. Must comply with all applicable ACRM andACPS System of Internal Controls, Standard Operating Procedures and all Tribal Regulations. Responsible for processing transactions accurately.