Glendale, AZ, US
18 hours ago
Slot Tech Supervisor

Position Summary

Under direct supervision of the Slot Tech Manager, oversees and supervises all Slot Tech personnel.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

    Supervises and assigns staff to slot duties, including equipment maintenance, conversion and machine replacement    Ensures compliance with all State and Tohono O’odham Gaming Enterprise policies and procedures, including Internal Controls (ICs)    Tracks the slot machines malfunctions, cause and parts involved    Supervises all Slot Tech personnel    Creates schedule to ensure adequate coverage    Assists for hiring, termination, and discipline of all Slot Tech personnel and reports/documentation therein    Responsible for the training of all Slot Tech personnel relative to slot machines    Responsible for maintaining slot machines parts inventory    Responsible for the organization and cleanliness of the slot shop    Implements and supervises all slot machines conversions, moves, and installations    Assists in ordering and receiving slot machines parts    Assists with the planning and budget preparation for the slot department    Follows-up and checks the work performed in the department    Oversees the installation of slot machines    Prepares reports on day-to-day activities of the department    Maintains a good communication with team members and maintains a positive and professional work environment    Contributes to a team effort and accomplishes related results as required    Performs other duties as required

Minimum Qualifications

Education And Experience

Associates Degree in electronics or related field plus five (5) years of experience in Technical Operations, two (2) of which must be at a Senior Slot Tech and or Lead Technician level; or combination of five (5) years of Technician and Technical Leadership or equivalent combination of education and experience. Relevant and direct experience may be considered in lieu of degree requirement. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:

Knowledge, Abilities, Skills, And Certifications

    Knowledge of mechanical functions and play aspects of slot machines, procedures and casino floor operations    Knowledge of slot machines and the electronic data system hardware    Knowledge of basic manual hand tool and repair methods    Knowledge of electronically mechanical troubleshooting methods and techniques    Knowledge of Printed Circuit Boards (PCB) repair    Knowledge of supervisory techniques    Knowledge and experience using a voltmeter and troubleshooting wires as it relates to slot machines    Knowledge in electronic systems and electro-mechanical systems    Knowledge and practice of all Title 31 requirements    Ability to communicate, read, and write clearly in basic English    Ability to read schematics and perform software control of peripherals    Ability to communicate effectively in the English language, both orally and writing with staff and the general public    Ability to follow instructions and to abide by department and casino policies and procedures    Skill in guest service    Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint)

Physical Demands

While performing the duties of this job, the team member regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds.

Work Environment

Work is generally performed in a casino setting with exposure to a high noise level. Evenings, graveyards, holidays and/or weekend work may be required. Extended hours and irregular shifts may also be required.

Effective Date September 3, 2024

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