PROPERTY PROFILE:
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Casino Brighton can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.
Seminole Brighton Casino is a 27,000-square-foot casino with over 400-slot and gaming machines, high-stakes bingo action, live action table games, and Josiah, a full service restaurant and lounge. Its warm and friendly staff, ultra-modern air-conditioning system, clean atmosphere, and rewarding casino promotions are a welcome alternative to big city gaming.
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
ResponsibilitiesJOB SUMMARY:
Performs advanced level repairs and maintenance on all Kiosk and Slot machines and peripheral equipment. Demonstrates superior technical skills in regards to problem solving, troubleshooting and repairing Kiosk and slot products. Delivers superior customer service with attention to detail. Highly adaptable individual able to oversee projects from conception to completion. Sets an example for other Technicians to follow while also promoting the company’s goals and values.
ESSENTIAL JOB FUNCTIONS:
May include but are not limited to:
Performs repairs, preventative maintenance, modifications and relocations of Kiosk, slot machines and peripheral devicesConducts repairs to monitors, power supplies and other electronic assemblies under the supervision of the Slot Tech Supervisor or Slot Bench Technician). Ensures all Kiosk and slot machines on the casino floor are operating according to company standards and coordinates with Slot Operations staff to ensure maximum efficiencyResponsible for the security of keys and all issued tools and equipment needed to perform the function of the position.Calculates/performs progressive variance adjustments and any machine repairsAssists in the coordination and performs any machine moves, modifications and conversions while prioritizing workloads and other projectsCirculates through the assigned area performing repairs as necessaryInvestigates accounting variances of slot machines and completes any necessary repairsResponsible for the initial set up and testing of all new slot productsCompletes all regulatory/operational documents thoroughly and legibly including audits and verifications.Assists in the training of subordinates and the development of new methods and techniques for training manualsMaintains the integrity of the Kiosk and slot machine equipment and secure all company assets and property at all timesDelivers superior customer service when repairing any equipmentPerforms other duties as required.Qualifications
QUALIFICATIONS:
High School diploma or equivalent with mechanical/electronic aptitude preferred.
Minimum three (3) years of slot repair experience and/or six (6) or more years with in an equivalent trade.
Must provide certifications and/or pass technical testing.
The ability to use basic hand tools and testing equipment.Exhibits superior communications skills and abilities.Must possess ability to solve practical problems using technical and industry knowledge.Must have completed all electronic educational requirements. Ability to successfully interface with all levels of the organization and manage multiple projects.Time management and project management skills.Collaboration and flexibility required.Knowledge of Database and Internet communication technologies.
WORK ENVIRONMENT:
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
Credit CheckCriminal Background Check Drug Screen
For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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