SMB Account Executive, Global Scales Solutions
Uber
**About the Role**
At Uber, we reimagine the way the world moves for the better. There are a lot of operations and technologies that enable this mission and Uber’s GSS (Global Scaled Solutions) org leads several of those capabilities such as localization / internationalization, data annotation for AI/ML innovation, testing, map editing, digitization programs and more. We have built industry leading tech and ops muscle for the same and are now externalizing these offerings.
Our goal is to establish a dedicated and highly specialized sales team, facilitating the expansion of our services to cater to both large and medium-sized enterprises. This endeavor is aimed at the company priority “Seed the Future” with incubation of a new business line within Uber.
The market is highly diverse and varied set of industry verticals, touches many different buying personas who see value and have a need for Uber's business solutions. The Account Executive Role is a critical part of our ability to identify, qualify and serve customers across various segments, and plays an important role in ensuring we have a consistent, strong pipeline of new prospects and opportunities to fuel growth.
**What the Candidate Will Do**
1. Own and manage a pipeline of SMB to sign new partnerships in your geographic region with a mix of cold-calling and cold reachouts/ in-person meetings.
2. Ownership of the complete sales lifecycle from sourcing leads, doing cold reachouts, setting up discussions with the qualified leads, managing onboarding and continuous client management, along with Cross & Up-Sell opportunities to the existing clients.
3. Outbound prospecting via cold calling, email, Outreach flows and marketing campaigns. Hit assigned Key Performance Metrics that are not limited to, but including set expectations of Sales Qualified Leads (SQL’s) per month, and average deal size of those opportunities.
4. Identify and target key customer segments, industries, and areas for revenue generation. Uncover a prospect's business challenges and identify relevant new business opportunities, while highlighting the Uber’s value proposition. Conduct high-level conversations with key buying personas at targeted client accounts.
5. Meet your revenue targets – you should always be looking for opportunities for GSS to make an impact and always be closing.
6. Conduct executive meetings, demonstrations, and sales calls as necessary. Stay up-to-date with industry trends and competitor activities. Prepare and present regular sales reports and forecasts to the leadership team.
**What the Candidate Will Need**
1. 3+ years of sales experience (full sales cycle role: prospecting, outreach, pitching & closing) in a technology environment (SaaS, Tech Services, Tech Solutions, etc.). Bachelor’s degree or equivalent/ MBA preferred.
2. Experience selling tech offerings similar to data labeling/annotation, language services, and quality/testing.
3. Highly adept at Salesforce and Excel/Google Sheets - reporting, data analysis, and process improvement.
4. Start-up mindset, ability to embrace rapid change, and willingness to overcome adversity. Revenue/forecasting experience.
5. Strong interpersonal, presentation, and negotiation skills.
6. Has demonstrated sales success through significant market adversity, during ongoing product development.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).
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