At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.
Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.
Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!
About the role:
This operationally focused role will serve as the Process Owner for the Value for Customs process for investigational products in Clinical Trial Distribution, acting as the primary contact for escalation/issue resolution and the key resource for the Item Country Pricing (Valuation) process.
The Process Owner will be responsible for executing item/country pricing calculations for new items in CT WIN, ensuring the correct mapping of SAP batches to shipping countries. The Process Owner will be accountable for completion of any required updates of the pricing tools associated with the Value for Customs process.
This includes working with Global Tax to ensure receipt of transfer pricing and working with resource modelling and forecasting to update the pricing tools for nonmarketed materials, as appropriate.
The role will also play a crucial part in the development and maintenance of the customs valuation process for both New Drug Products (NDP) and finished goods (FING).
Additionally, as key supporting function within PR&D Import Export Services, the role will assist the team with U.S. import and export daily tasks and operations.
Reporting to the leader of PR&D Trade Compliance, the individual will work closely with stakeholders across Clinical Supply and Delivery, Global Tax, Pricing, Reimbursement, and Market Access (PRA), and other key functions to ensure the timely and efficient execution of customs-related activities across multiple jurisdictions.
Responsibilities
Customs Valuation Process Ownership:
The role will act as the operational process owner for managing the Value for Customs process Value for Customs process for investigational Products in Clinical Trial Distribution. This includes overseeing the accurate determination and documentation of customs values for both NDP and FING shipments, ensuring compliance with U.S. and international regulations. The role will be integral to the establishment, execution, and continuous improvement of a standardized, sustainable valuation framework that ensures alignment with global trade laws and company practices.
Cross-functional Collaboration and Issue Resolution:
Serve as the primary point of contact for the escalation and resolution of pricing-related issues, collaborating with internal stakeholders and external vendors to identify and mitigate any risks or discrepancies. The role will be instrumental in coordinating efforts with US Import/Export compliance experts, Global Tax, and Pricing teams to ensure that transfer pricing is accurately reflected, and that the valuation process aligns with corporate financial and operational objectives.
Pricing Calculation and Tool Management:
The Process Owner will be responsible for executing item/country pricing calculations for new items in CT WIN, ensuring the correct mapping of SAP batches to shipping countries. This will involve frequent access to internal systems like SAP to determine material and pack types, ensuring that all necessary data points are accounted for in the customs valuation process. Additionally, the role will be operationally responsible for maintaining the accuracy of item/country pricing tools and regularly updating these tools as per evolving regulations and business requirements.
Global Compliance Monitoring and Updates:
Regularly monitor global customs regulations and trade compliance requirements to ensure the organization’s valuation practices remain up to date and fully compliant. This includes working closely with the leader of PR&D Trade Compliance and other cross-functional leaders to implement process updates and improvements as necessary, ensuring adherence to ever-changing global trade laws.
Stakeholder Engagement and Strategic Alignment:
In collaboration with the Pricing, Reimbursement, and Market Access (PRA) team, the individual will support aligning pricing strategies and incorporate regulatory requirements, data sharing, and analysis that will drive both operational efficiency and market access. The role will require proactive engagement in identifying and mitigating pricing risks and ensuring alignment between clinical and commercial pricing strategies.
Operational Support for the Clinical Trial Network:
Provide operational support in the coordination and execution of pricing and customs valuation tasks within the clinical trial network, particularly regarding the distribution of investigational products (e.g. – ensure that pricing is executed in accordance with trial timelines, regional regulations, and organizational standards).
Process Improvement and Efficiency:
Continuously look for ways to streamline and improve internal processes related to customs valuation and clinical distribution pricing. This will involve identifying opportunities for automation, reducing redundancies, and improving the timeliness and accuracy of pricing calculations. The individual will also play an important role in enhancing the Value for Customs process by contributing to process mapping, training, and tool development.
Basic Requirements and Qualifications
Additional Preferences
Experience working with multiple teams (e.g. – Clinical Supply, Tax, Pricing, and Legal) to support business and regulatory needs.Strong organizational skills with the ability to handle multiple tasks and meet deadlines in a fast-paced environment.Knowledge of U.S. and international import/export regulations, including customs valuation and transfer pricing requirements.Strong communication and interpersonal skills to collaborate with different teams and external partners.Critical thinking and problem-solving skills to support decision-making and resolve issues efficiently.Ability to work effectively in a team environment with a focus on accountability, customer service, cost control, and compliance.Experience supporting global shipping operations, inventory management, and material requirements planning (MRP) processes.Ability to assist with projects involving multiple teams across different regions.Knowledge of trade compliance laws, customs regulations, and financial analysis within the pharmaceutical or healthcare industry.Experience with financial analysis and cost management related to customs and distribution pricing.Exposure to Artificial Intelligence and automation tools for improving manual processes.Understanding of pricing strategies and regulatory requirements for clinical trials and commercial distribution.Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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