Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our customers, but for every member of our Group too.
At DHL Supply Chain South Africa, we’re looking for…
Snr HR Business Partner: Consumer & Retail SA
Role Outline:
As a trusted advisor to the business, this role partners with business management to provide strategic HR solutions that align with organizational goals. The aim is to support business performance by delivering effective HR services, ensuring a positive work environment, and fostering talent management. Working closely with the General Manager and Distribution Centre Managers, the role contributes to achieving business objectives through HR strategies that enhance employee engagement and workforce resourcing.
Key Responsibilities:
Provide coaching and development guidance to managers across countries.Promote employee development by challenging staff to improve matrix skills.Identify and implement initiatives to enhance profitability at the country level.Manage relationships with internal teams and external customers.Support Country and Business Unit (BU) Managers during contract renewals.Foster strong relationships with Distribution Centre Managers (DSCs) and external stakeholders.Implement initiatives to boost employee satisfaction, performance, retention, and communication.Offer HR input for new business ventures and renewals, developing an HR plan for execution.Lead and support the employee relations (ER) agenda, managing relationships with social partners.Manage people-related impacts of organizational changes like site openings, closures, and restructures.Deploy the DSC and local HR strategy.Oversee the annual performance and salary review process, ensuring alignment with group-wide processes.Use data and trend analysis to identify HR solutions that add value to the local business.Support managers in workforce planning, including organizational design, talent forecasting, and resourcing needs.Act as a coach to enhance management capabilities and compliance with company policies.Ensure the effective delivery of HR technology solutions.Qualifications and Experience:
HR Certification or equivalent qualification.Graduate degree with a business-related qualification.Strong understanding of supply chain operations and business dynamics.At least 5 years of experience in various HR-related roles.Exposure to all key HR processes, including Talent, Compensation & Benefits (C&B), and Employee/Industrial Relations (ER/IR).Experience in supply chain management and regional business operations.Proven track record in building relationships and driving organizational change projects.Competencies and Skills:
Understand local HR priorities and align them with business objectives over the next 12-24 months.Implement HR solutions that address business challenges or capitalize on opportunities, with a clear understanding of cost/benefit impacts.Deploy global HR strategies within the business unit.Provide sound, strategic HR advice to business leaders on decisions impacting personnel.Contribute to developing a business continuity plan for the HR function within the local business area.Apply deep knowledge of HR principles to complex issues, providing comprehensive advice on compliance matters.Leverage HR resources and networks within the organization for efficient decision-making.Build relationships with stakeholders to understand their concerns and priorities.Effectively resolve conflicts and support organizational change initiatives.Provide administrative and coordination support for HR-related change management projects.Utilize coaching techniques to foster employee growth and accountability.Support career planning and facilitation, applying proven techniques to ensure effective outcomes.Present and negotiate solutions to senior colleagues and stakeholders, ensuring satisfactory agreements.Stay updated on employment laws, providing guidance and ensuring organizational compliance.Develop and manage relationships with trade unions and social partners to resolve disputes in alignment with global strategies.Understand current political, social, and legal affairs, and assess their impact on the business.Possess in-depth knowledge of the business unit’s commercial drivers, strategic goals, and long-term plans.Analyse complex data sets to inform decision-making within the HR function.Languages:
Proficiency in English, both verbal and written.