Purpose of the Job

To support Shop and Ship commercial teams globally to enhance service and develop the product

Job Description Market Analysis & Strategy Development: Conduct in-depth market research to analyze trends, customer preferences, and emerging opportunities. Benchmark competitors’ pricing, services, and unique selling propositions to identify areas for improvement and differentiation. Collaborative Campaign Execution: Establish partnerships to launch impactful local and global campaigns. Project Management & Implementation: Collaborate with IT, Operations, and Customer Service teams to oversee the successful rollout of new projects in global markets. Platform Management & Performance Reporting: Manage S&S platforms, ensuring they meet strategic goals and deliver optimal performance. Prepare regular reports to assess platform performance, customer engagement, and service efficiency. Customer Insights & Product Development: Analyze customer surveys and feedback to identify opportunities for product enhancements and innovations. Recommend and implement updates to the S&S website to align with strategic objectives and improve user experience. New Market Exploration:

Evaluate potential new origins for S&S services by conducting market analysis and assessing e-commerce business viability.

Job Responsibilities - Experience and Education

Bachelor’s degree in Business Administration (BA), BIS, MIS or Industrial Engineering.

0 – 2 years of experience (preferred experience in business development, product management, market analysis and pricing.)

Analytical skills, business acumen, project management skills.

Team spirit.

Good communication skills.

Excellent command of English.

Leadership Behaviors Building Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkills