Title: Security Operations Center Operator

Location: East Providence, RI

Pay Rate: ~22.00/hr

We help make your world a safer place. 

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries, have 355,000 employees worldwide, and have over 150,000 clients. 

Securitas plays an essential role in our clients' lives and society. Our SOC Operator position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers. 

Responsibilities:

A Security Operations Center Specialist is responsible for monitoring, analyzing, and responding to security threats and incidents within an organization. This role involves executing security protocols, managing security systems, investigating security breaches, and implementing corrective actions to enhance security measures. SOC Operators also play a key role in developing and implementing security policies and procedures, conducting security audits, and providing guidance on best practices to the security team. Additionally, they may collaborate with other security teams and law enforcement on incident responses and ensure the overall security of the organization. An ideal candidate for this role would have a strong understanding of cybersecurity concepts, experience with security tools and technologies, and excellent problem-solving and communication skills. 

A typical shift involves activities such as working in the command center, customer service, answering phone calls, monitoring multiple security cameras, dispatching, and incident report writing. 

Qualifications:  

Excellent observational skills and ability to respond calmly in stressful situations.   Strong communication skills for effective collaboration with medical, law enforcement, and other security personnel.   Commitment to safety and ethical conduct, following all relevant policies and procedures. Familiarity with security systems, radios, and alarm systems. Law enforcement or military experience is a big plus but not a must have 1+ years of security experience required.  1+ years of working in a fast-paced call center or dispatching environment. 1+ years working with computers.

Requirements: 

High school diploma, GED, equivalent or above. Must be 18 years or older. Ability to speak, read, and write fluent English. Access to reliable transportation and communication.

Benefits Include:

Paid training Medical Dental Vision Employee Discounts

EOE/M/F/Vets/Disabilities

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