Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal® is hiring a Communications and Social Media Manager to be located in office at our Corporate Headquarters in Irvine, CA. The Communications and Social Media Manager is a high-profile, creative and demanding role on Allied Universal’s corporate communications team, reporting directly to our VP of Communications. The Manager is responsible for execution of a portion of the company's North America social media strategy (crisis management and response, team member communications, reputational awareness); content creation; and social listening, social care and social reporting across all major platforms. The ideal candidate will happily and continuously switch between being a creative storyteller, strategic planner, brand protector and communication expert — all while managing a constant stream of tasks.

RESPONSIBILITIES:

Understand each social media platform’s unique attributes and stay abreast of evolving social media trends to best convey Allied Universal in a relevant wayProduce compelling posts and create short-form digital content to grab attention, expand audience and drive engagementDevelop, implement and own a content calendarPractice social listening, social reporting and social careProactively respond to comments, messages and mentionsAssemble social media toolkits for various campaigns and initiativesEvaluate content performance and make recommendations for future content and strategiesMonitor social media manually and using tools like Signal AI, Notified and Hootsuite Listening for overall sentiment, to identify risks and to report and respond swiftly to emerging issues (i.e. crisis/reputation management and response).This responsibility includes possible exposure to explicit, graphic and/or violent online contentMine for, develop and share compelling internal storiesDevelop and lead engagement with lenders and investors on various social media platforms

QUALIFICATIONS (MUST HAVE):

Bachelor’s degree in communications, journalism, advertising, media studies, digital marketing, graphic design, marketing, English, business or a related fieldTwo to five years of experience in communications and social media strategy rolesKnowledge of content creation, social media platforms and best practicesHighly motivated problem-solver with sound judgement and business intelligenceEnergetic, driven personality with a demonstrated ability to take initiative and collaborate effectively with othersProfessional, articulate and able to use good judgmentWell-versed in creating reports and tracking results; comfortable with data collection and analysisEffectively prioritize tasks based on business contribution and needCreative, flexible and willing to adapt to new situations, processes, and directionsAble to work in a fast-paced environment and multi-task while maintaining attention to detailDemonstrated proficiency in communications (written and verbal); strong AP Style editing/proofreading skills

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Public company experience preferredExperience with Hootsuite or comparable social listening toolsExperience with Adobe and/or CanvaPrior experience with reputation management and media relations.

BENEFITS:

Pay: $75,000 - $100,000 base salary, plus annual bonus eligibilityMedical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.