Great benefits. Competitive pay. We know these are some of the things people look for in a job . If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you. When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as: · A flexible hybrid work schedule (three days in the office, two days’ work from home) · Full medical, dental, and vision coverage for both teammates AND family members · Competitive pay and performance incentives · A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you. The Wounded Warrior Project (WWP) Social Media Specialist will enhance brand awareness, drive engagement, and contribute to follower growth across various social media platforms, with a focus on Facebook, Instagram, TikTok, YouTube, LinkedIn, and X (formerly Twitter). The role will manage WWP's social media presence, create and curate compelling content, and engage with WWP followers while communicating organizational priorities. DUTIES & RESPONSIBILITIES + Generate interest in WWP programs and services while growing followership and building community with WWP followers on social media platforms, e.g., Facebook, Instagram, TikTok, X (Twitter), LinkedIn, and YouTube. + Develop and create engaging social media content for WWP's platforms, ensuring it reflects the organization's voice and maintains a consistent social media look and feel. + Monitor social media conversations for WWP mentions and trending topics, respond with approved messaging, and foster positive engagement when relevant. + Manage vendors acting as moderators on WWP’s social media platforms to ensure effective community management, timely responses, and appropriate referrals to WWP services when necessary. + Respond to posts or social inquiries using approved standard messaging. + Develop engaging content for TikTok with a TikTok-first approach and engage with the organization’s TikTok community. + Monitor emerging online technologies and identify opportunities to expand WWP’s social media presence on new platforms. + Create multimedia content to support WWP’s social media strategy, including photography, video creation, and editing. + Collaborate with the social media team to create content and maintain the social media content calendar. + Serve as the subject matter expert and advise internal partners on best practices for platform-specific best practices, audience insights, and trends. + Prepare monthly and quarterly social media analytics reports to provide insights for internal and external stakeholders. + Work closely with strategic and community partners to create and share impactful social messaging. + Design social media campaign plans that support organizational priorities, identifying opportunities to increase awareness of WWP and deepen understanding of its programs and services. + Assist in social media crisis communications. + Collaborate with internal departments, strategic partners, and influencers to create and share compelling messaging that amplifies WWP’s mission. + Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES + Proven understanding of performance metrics for social media success and search engine optimization (SEO) tactics. + Demonstrated knowledge of social media management tools, such as Sprout Social and other relevant platforms. + Strong expertise and working knowledge of social media platforms and channels, e.g., Instagram, X (Twitter), TikTok, YouTube, Facebook, and LinkedIn. + Strong written and verbal communication skills. + Demonstrated ability to create content aligned with the organization’s voice. + Working knowledge of communication principles, including Associated Press (AP) style. + Proven ability to work collaboratively in a team environment. + Strong organizational and time management skills, with the ability to effectively complete assignments and meet deadlines. + Working knowledge of data analytics, performance metrics, and trend analysis. + Ability to effectively and efficiently manage multiple projects. + Proficiency in Microsoft Office, e.g., Word, Excel, Outlook, and PowerPoint. + Exceptional interpersonal skills, with the ability to develop and maintain professional relationships and interact effectively with diverse individuals to build successful working partnerships. + High energy level; self-starter with a demonstrated ability to take initiative, multi-task, work independently, and perform well under pressure. + Skilled in delivering high-quality service to a targeted client or customer base. + Strong problem-solving skills, with the ability to troubleshoot and identify viable solutions. + Ability to travel. + Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements + Four years of experience in social media, including content creation, messaging, analytics, and reporting. + Four years of experience in copywriting, editing, design, photography, videography, and creative content development. Preferences + Four years of military experience or four years of experience working for a veteran service organization. + Two years of experience with Adobe Creative Cloud: Adobe Premier, Adobe Photoshop, Adobe Illustrator. EDUCATION Requirements + Bachelor’s degree in social media, marketing, communications, public relations, or journalism. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences + None. CERTIFICATIONS & LICENSURE Requirements + None. Preferences + None. WORK ENVIRONMENT/PHYSICAL DEMANDS + General office environment; temperature controlled. + May require lifting/carrying items up to 20 pounds. + Participation in outdoor activities and events under varying weather conditions. + Up to 25% travel. *ca-ml #LI-HYBRID Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note:Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."