New Britain, CT, 06050, USA
4 days ago
Social Services Investigator - Fraud and Resources
Social Services Investigator - Fraud and Resources Hybrid Recruitment # 250130-5042SH-001 Location New Britain, CT Date Opened 2/5/2025 12:00:00 PM Salary $66,733 - $83,328/year Job Type Open to Agency Employees Close Date 2/14/2025 11:59:00 PM Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits) + + + + Introduction The State of Connecticut (https://portal.ct.gov/) , Department of Social Services (DSS (https://portal.ct.gov/dsshome?language=en\_US) ), is currently recruiting qualified and talented current DSS employees for a Social Services Investigator - Fraud and Resources (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=5042SH&R1=&R3=) opportunity within the Office of Quality Assurance in our Fraud Unit located in New Britain, CT. Position Highlights: + Full-time, 40 hours per week + First (1st) shift + Monday - Friday + 8:00 a.m. - 4:30 p.m. + New Britain, CT What’s In It For You: Visit our new State Employee Benefits Overview (https://www.jobapscloud.com/CT/jobs/?b=Benefits) page! + To work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers. + Professional growth and paid professional development opportunities. + A healthy work-life balance (https://www.youtube.com/watch?v=y6n9M1Qd5fo) to all employees. + State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) for more information. We hope you take this opportunity to continue your career and make an impaCT! Selection Plan In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center (https://www.jobapscloud.com/CT/) job posting. For Assistance in Applying: Please read (https://www.jobapscloud.com/ct/sup/applicanttips2023november.pdf) or watch (https://www.youtube.com/watch?si=w4GRBV2u8wvhTKLL&v=Y8sOb10qYXQ&feature=youtu.be) our Applicant Tips on How to Apply! Application Process: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov. Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut. Selection Process: This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error. During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency. Read through this helpful link to prepare for your interview (https://www.jobapscloud.com/CT/jobs/?b=IT&preview=1) . Contact Information: Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Should you have any questions pertaining to this recruitment, please contact Christopher Lavallee at Christopher.Lavallee@ct.gov. PURPOSE OF JOB CLASS (NATURE OF WORK) In the Department of Social Services, Investigations Division, this class is accountable for independently performing a full range of tasks in investigations relevant to fraud and recovery of public assistance. EXAMPLES OF DUTIES + Performs investigations of suspected fraudulent activity by providers or recipients of various programs administered by the department, including but not limited to Medicaid, SNAP, Child Care, CEAP, TFA, PCA Waiver, State Supplement; + Conducts interviews with clients, recipients and providers; + Contacts employers, financial institutions and other agencies to obtain information; + Conducts interviews and obtains information about income, real property and all personal assets; + Works closely with other State agencies; + Conducts field visits and surveillance when appropriate; + Prepares detailed investigation reports; + Consults with and provides case information to agency Legal Division, Office of the Attorney General and Chief State's Attorney; + Prepares arrest warrant applications (affidavits); + Prepares subpoenas; + Prepares summaries and testifies at administrative hearings, probate hearings and other court hearings. + Performs related duties as required. FRAUD: + Conducts research on active and closed case files where there is an allegation, suspicion or actual program violation; + Identifies and evaluates demographics data and financial resources pertaining to applicant, client, deceased client or relative; + Performs various data integrity matches and subsequent investigation; + Analyzes financial data and legal documents and substantiates intentional program violations; + Conducts title searches to identify ownership and transfer history of personal and real property and determines if a property lien, assignment of interest on claims or decedent's estate is necessary; + Conducts research to determine fair market value of all assets; + Prepares various financial documents and executes assignment of interest in claims, estates and other assets; + Provides consultation of legal and policy requirements and procedures; + Makes recommendations to management and negotiates with attorneys and financial institutions; + Conducts interviews and unannounced home visits to interview applicants, client and/or third party to determine facts related to eligibility or program violations; + Determines and documents intentional program violation and whether the case warrants an administrative hearing or referral for criminal prosecution; + Conducts electronic bank transfer Supplemental Nutrition Assistance Program (SNAP) client trafficking investigations and assists in retailer SNAP trafficking; + Performs related duties as required. RESOURCES: + Conducts property appraisals and comparable property sales searches to determine fair market value of real market property; + Conducts title searches of real property, reviews records lien with town clerks, investigates income/assets to determine improper transfers of assets, calculates and recommends penalty periods for improper transfer of assets; + Conducts investigations for closed case reviews and calculates funeral payments; + Prepares and executes assignments of interest in claims; + Prepares spousal assessments reports; + Retrieves and investigates collateral contact information; + Conducts investigation to determine the financial resources for the determination of recipient eligibility; + Calculates overpayments; + Prepares fraud referral packages; + Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY + Knowledge of + and ability to interpret and apply relevant agency policies and procedures; + and ability to interpret and apply relevant state and federal laws, statutes and regulations; + public assistance programs; + investigatory methods and techniques; + property ownership and personal finances; + court procedures and related legal instruments; + legal terminology; + Skills + conducting investigation skills; + interpersonal skills; + oral and written communication skills; + interviewing skills; + Ability to + gather and analyze financial data; + interpret financial and legal documents for cases supporting fraud; + summarize and articulate findings; + prepare reports; + perform arithmetical computations; + utilize computer software and systems. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Five (5) years of experience in fraud investigations related to public assistance programs or real and personal assets. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED + College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's Degree. + For state employees, one (1) year as a Social Services Investigator (Child Support) substitutes for the General Experience. + For state employees, two (2) years as an Eligibility Service Worker may substitute for the General Experience. + Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience. PREFERRED QUALIFICATIONS + Experience preparing and writing complex investigatory and analytical reports. + Experience working with SNAP and CASH programmatic policy relating to overpayments. + Experience working in the criminal justice field. + Experience using Microsoft Word, Excel, and Access. + Experience conducting home visits. + Experience completing arrest warrant affidavits. + Experience in court procedures, legal terminology and related instruments. + Experience conducting investigations in recoveries of public assistance. SPECIAL REQUIREMENTS + Travel to DSS sub-offices, state courts and administrative state agencies may be required. + Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
Confirm your E-mail: Send Email