ESSENTIAL FUNCTIONS: 

Establishes rapport and develops a therapeutic relationship with assigned clients. Provides counseling services in individual and group sessions. Therapeutic efforts are primarily directed towards addressing issues related to recovery, self-esteem, relationships, and grief. Maintains appropriate professional boundaries with all persons involved. 

· Serves as a case manager for assigned adult clients and their children. 

· Provides crisis intervention and conflict resolution assistance.  

· Conducts recovery related educational sessions and groups providing information and instruction. 

Collaborates with direct care, parenting, self-sufficiency and trauma providers to ensure holistic services are provided. Collaborates with all involved staff in the provision of care to ensure continuity and maximum effectiveness of care/services provided. 

Participates in the admission process for assigned adult program participants utilizing a compassionate and empathetic manner to ensure all clients entering the program feel welcome, appreciated and understood. Helps ensure all clients feel a focus on collaboration and engagement from the very beginning of their involvement with House of Mercy.  

· Completes initial and ongoing assessments including an evaluation utilizing the American Society of Addiction Medicine Patient Placement Criteria (ASAM).  

· Performs a comprehensive bio-psychosocial assessment to analyze and synthesize the client’s status and addresses the client’s strengths, problems, and areas of clinical concern. On an ongoing basis assesses client needs/strengths, behaviors, and progress toward desired outcomes. Specifically monitors client progress in areas of personal growth, education, prenatal care, parenting, employment, living skills, etc. Determines need for outside professional evaluations (e.g., mental health), and independently refers to in-house and community practitioners/agencies as needed. 

 Participates in the development of treatment plans in accordance with program requirements, state regulations, etc. and communicates pertinent treatment plan information to other staff as needed. Updates and revises client treatment goals/objectives on a regular basis consistent with House of Mercy and regulatory expectations. 

 Participates in regularly scheduled care meetings to discuss/update staff on client progress, status, and treatment needs. Professionally communicates with other program staff to promote team collaboration, input, and involvement in problem solving/resolution insuring consistency in the implementation of treatment plan goals/objectives.   

 Effectively communicates client service needs with community agencies, schools, courts, service providers of significant others, and mental health/other health care professionals to provide an extended, high quality continuum of care.   

· Collaborates with treatment team in developing appropriate discharge plan and aftercare programming. Assists clients in their efforts to locate and obtain appropriate housing post House of Mercy.  Integrates the resident into appropriate post-placement programs including Alumni and Continuing Care groups.    

Prepares and distributes required reports and other documentation of services according to House of Mercy policies and procedures, applicable laws, regulations and licensing requirements. 

Responsible for the maintenance of client files. Assures all needed releases of information and other paperwork are present in the file and up-to-date. Promptly requests new or additional information and paperwork as needed. 

Responds to volatile situations by mediating to resolve issues and to model appropriate crisis intervention and problem solving techniques. 

MARGINAL FUNCTIONS: 

Provides statistical and research information as requested and/or required by laws, regulations or licensing requirements.  

Participates in House of Mercy’s Performance Quality Improvement Process. 

Participates in public relations and media efforts to promote House of Mercy; attends community and informational meetings to keep House of Mercy current and to network with other agencies; attends training on relevant topics to stay current in meeting requirements of licensing and other regulations, and to obtain information to better serve clientele.  

Participates in the education and training of other program staff, interns, residents, other students and providers in coordination with supervisor.  

Provides coverage as assigned. 

May drive locally. 

Assists the Director in the development of programs and/or curriculum, as directed. 

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: 

Bachelor’s degree from an accredited four-year program, required. Degree in a human services related discipline, preferred.  

CADC Certification or obtained within nine (9) months of hire (preferred).   

Valid Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law. 

Proof of completion of Mandatory Reporter abuse training specific to population served within thirty (30) days of hire. 

Ability to understand medical terminology and communicate effectively with healthcare professionals. 

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.