At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleSocial Worker Hospice Coordinator

                        

LocationIndependence

                    

FacilityCC Business Operations Ctr

                     

DepartmentHc Hospice Office-Center for Connected Care

                      

Job CodeD99865

                     

ShiftDays

                       

Schedule8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.   

 

Cleveland Clinic’s Hospice Office focuses on providing comfort, not cure; on family, not just the patient; and on quality of life, not duration. As a Social Worker Hospice Coordinator, you will be responsible for:  

Processing inpatient referrals into hospice.  

Ensuring continuity of care.  

Coordinating discharge planning in contract facilities.  

Providing, assessing, planning and directing patient care to hospice patients.  

The ideal future caregiver is someone who has:  

A master's degree in social work from an accredited school of social work (CSWE).  

Current licensure as a Social Worker (LSW) in Ohio.  

At least two years of varied work experience as a master’s prepared Social Worker.  

By taking this opportunity, you will make meaningful differences in the lives of others by helping patients and families prepare physically, emotionally and spiritually for the end of life.    

 

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 

Responsibilities:

Actively engages and educates potential customers to the benefits and appropriateness of hospice care. Ensures the patient and his/her family has adequate knowledge and understanding of the hospice benefit. Processes inquiries for all new referrals (internal and external).Ensures seamless transition from hospital to the community setting by coordinating the following hospice services at time of discharge: Ordering supplies and DME,Hand-off communication with field team, andDocumentation in the electronic medical recordPerforms and documents an initial assessment within 3 days of admission, utilizing interview, observation and other available information.Establishes plan of care for patients and documents intervention within 3 days of admission.Visits/contact each patient and family according to established plan of care.Implements the established plan of care with each visit.Performs daily assessment and coordinates the plan of care with in-patient staff for General Inpatients (GIP).  Assesses patient for safety risks, abuse and neglect.Evaluates the patient and family and provides appropriate intervention with each visit.Revises/updates patient care plan at each visit/contact based on change in patient condition/status or response and evaluation/effectiveness of interventions.Counsels patients/families/caregivers as needed in relationship to stress, and other identified coping issues.Assumes responsibility for coordination of care for managing a caseload of patients in the inpatient setting.Flexibility in setting and revising priorities for one’s daily assignment based on patient needs/acuity, family requests and available resources.Attend interdisciplinary meetings as assigned.

Education:

Master’s Degree in Social Work from an accredited school of Social Work (CSWE),Knowledgeable regarding JCAHO and Medicare standards and regulations.The ability to build relationships with patients, physicians, community agencies and institutions while providing excellent customer service. 

Languages:

English required.

Certifications:

•Current Licensure as a Social Worker (LSW) in the State of Ohio required.
•Current Basic Life Support (BLS) certification through the American Heart Association (AHA).
•Valid Ohio Driver’s License upon hire; per policy 8-175 thereafter.
•Proof of automobile insurance coverage with $100,000/$300,000 coverage upon hire; per policy 8-175 thereafter

Competencies (Complexity of Work):

Requires working under stressful conditions and working irregular hours.Hours of work will vary dependent on the needs of the referral sources.Requires travel to hospitals and community referral sources.

Work Experience:

Minimum two years of varied work experience as a Master’s prepared Social Worker

Preferred Qualifications

Hospice experience preferred.

Hospital Social Work knowledge preferred

Physical Requirements:

Requires full range of body motion including handling and lifting packages, manual and finger dexterity, and eye hand coordination.  Occasionally lifts and carries items weighing up to 50 pounds.  Requires corrected vision and hearing to normal range.Requires standing and walking for extensive periods of time.

Personal Protective Equipment:

Requires some exposure to communicable diseases or bodily fluids.

Keywords: social work, hospice, LSW, LISW, referrals, admissions, referral coordinator, intake

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities