At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleSocial Worker- PRN

                        

LocationVero Beach

                    

FacilityCC Indian River

                     

DepartmentUtilization Review-Indian River Hospital

                      

Job Code000908

                     

ShiftDays

                       

Schedule8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.    

The Social Worker coordinates social work services for Med/Surg, ICU (Intensive Care Unit), Telemetry and ER to provide psychosocial assessment, counseling, resource information, and referrals to patients and families. You will work with patients and family to develop skills to cope with the impact of illness, hospitalization, treatment, and continuing care issues. This role functions as the patient safety ombudsman/advocate for disclosure of medical errors. 

Our ideal caregiver is someone who:  

 Is a licensed Social Worker.  

 Has knowledge of community resources.  

 Has great organizational skills.  

 Can build rapport quickly with patients and is a great communicator.  

We offer tuition reimbursement as well as education sources for our caregivers to learn new skills and grow in their career.  

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you will be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 

Responsibilities:

Demonstrates the knowledge and ability to care for age specific needs of the population served as measured by completion of mandatory training and direct observation by supervisor.Demonstrates an understanding of illness/recovery and the impact on patients and families.Responds to campus wide referrals same working day.Identifies significant psychosocial issues and implements appropriate social service interventions and continuing care options through the process of data collection, data analysis and implementation of a care plan based on identified needs.Utilizes a multidisciplinary approach to ensure continuity of care and comprehensive patient services to maximize the effectiveness of social service interventions.Develops and sustains positive working relationship with patients, families, physicians, nurses and ancillary personnel to promote open communications.Acts as a resource to patients, families, physicians, and staff regarding internal/external resources.Initiates team conferences to facilitate discussion/consensus regarding complex cases.Uses crisis intervention techniques to calm, comfort and stabilize patient/families under stress.Utilizes knowledge to coordinate realistic referrals and continuing care plans to meet the needs, age, and health status of the patient.Informs the patients, families and anyone accountable for the continuing care of the patient of their role and responsibilities relating to the continuing care plan.Utilizes appropriate clinical intervention skills to assist patient, families, and staff with their abilities to cope based on assessed needs.Documents on CM progress notes, multidisciplinary problem list and interdisciplinary education records to provide clear, concise record of social work services and interventions.Facilitates/coordinates timely transfer and discharge of patients with complex needs.Facilitates/coordinates inpatient and outpatient dialysis arrangements.In collaboration with the clinical and medical staff discloses medical errors to patients and families in accordance with existing patient safety plan and disclosure policy.Assists in developing and maintaining the electronic case management resource manual.Acts as a campus wide resource regarding the Baker Act. Attends to represent CCF @ the Broward County Baker Act Task force meeting.Other duties as assigned.

Education:

Bachelor's degree in Social Work (BSW).

Certifications:

None required.

Complexity of Work:

All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position: World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner.Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback.Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.Supervisory Responsibilities (if applicable): Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints.Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.This description of duties is not intended to be all inclusive nor to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.

Work Experience:

Two years experience as a social worker in Healthcare setting, excellent oral and written communication skills, ability to prioritize workload, good problem solving skills, and basic computer skills.Ability to prioritize, and multitask to achieve a therapeutic outcome.

Preferred Qualifications:

Master's Social WorkHospital Social Work/Discharge Planning experience

Physical Requirements:

Requires frequent walking from department to department: require sitting at a workstation or desk; requires standing; work may include occasional publishing and/or pulling, lifting and carrying objects weighing up to 20 lbs. such as files, documents and computer printouts.Work requires finger dexterity and eye/hand coordination to operate a computer keyboard at a moderate skill level.

Personal Protective Equipment:

Follows Standard Precautions using personal protective equipment as required for procedures. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities