We at Goldiran Client Group are looking for a motivated and capable software analysis expert to help us create unique value with his learning, creativity, responsibility and customer orientation. In Goldiran customer team, we believe that in the environment where we spend half of our waking hours, having a good colleague is an important part of our attachment. We deeply believe that in order to create the future, we cannot be satisfied with what we have today, so in order to be more capable, we need "you" to be with us. Because we believe in you, the present and the future...
Description of tasks:
• Identifying and explaining business elements, logic and relationships
• Identifying things that affect other systems and analyzing them
• Participation in the design process with other teams, especially the software development team. Documenting and obtaining necessary approvals from Stakeholders
• Monitoring the various stages of the project and conducting user tests before launching, providing progress reports to the stakeholders
• Bridge between the IT unit and other business units in order to receive their business needs. Examining the proposed needs and transferring it with the development team, taking into account the available facilities and limitations
Eligibility requirements: Computer engineering (software), IT engineering, industrial engineering, MBA
• Familiarity with UML, SQL, Database Design and basic principles of programming
• Familiarity with BABOK, BPMN process analysis standards
• Problem solving
br>• Effective communication
• Responsibility
• Passion for growth and learning
About us:
Goldiran Clients Company as one of the efficient subgroups, Goldiran with of deep commitment to Reliable service and support has recorded a brilliant history in providing after-sales services for household appliances, audio and video devices, as well as home air conditioning systems of reputable brands such as LG and J Plus. These non-stop and extensive services are provided in a consistent and reliable manner in all parts of Iran. In order to maintain and improve the level of customer satisfaction, Goldiran Customers Company has more than 1000 service and support centers throughout Iran, providing 24-hour services. such as the immediate supply of main parts and spare parts, sending purchased products to customers' doorsteps and providing specialized training on the use of products by experienced and expert technicians, these services lead to a constructive and effective interaction. has been with customers and has brought them a distinguished and original experience of buying and using products. Goldiran Group, by becoming one of the largest manufacturers of household appliances in the country and with a correct understanding of the needs of customers and the market, knows well Success in this field relies on the establishment of systematic and advanced structures to provide after-sales services. Therefore, with significant investment in various sectors, including the development of service networks, the training of technical forces, and the expansion of support solutions, it tries to ensure that every customer gets competent and quality services without delay. Considering the fundamental importance of customer orientation and efficient support, this group is trying to define new standards in Iran's home appliances industry and its after-sales services.