The Software Analyst position will work on software projects, data fixes, manage Paycom applications post-implementation and assist with data lifecycle management. Troubleshoots complex technical application issues and recommend solutions.

RESPONSIBILITIES

Develop custom queries by examining databases to extract data using Structured Query Language that fulfills business requirements following established business rules Solve critical payroll stopping issues and data issues analyzing data through SQL Query tools, developing data updates and creating custom solutions Collaborate with business users and Quality Assurance to test and apply the appropriate solution Develop alerts for monitor and control of scheduled processes using automation software Participate with business users and developers to analyze logs and alerts to resolve alerts Research technical issues finding the root cause of the issue and coordinating with Development and Quality Assurance teams to find the best solution Develop custom internal software applications that increase the productivity of the Data Services teams and provide useful information to all business units Train new hires on their essential job duties and responsibilities and create internal training to further assist with team members’ personal and professional growth Manage internal projects which entails dividing responsibilities/duties between individuals while also establishing reasonable timelines for consistent progress Review the creation of ACH files (routing information) and ensure the correct totals are transmitted to the banks Document resolutions to technical problems clearly that expand the team’s working knowledge and shortens future resolution times