Virtual, GBR
8 days ago
Software Asset Management Analyst - London/Gloucester

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.


OpenText brings critical technologies to support our customers’ growing needs to digitize and work smarter. We are proven market leaders in Content Services, Business Network, Digital Experience and Cybersecurity. Our organisation brings new categories of AI & Analytics, Application Modernization & Delivery, and Digital Operations Management. OpenText powers and protects information to elevate every person and every organization to be their best. We help customers gain an information advantage and accelerate their digital transformation.

 

Your Impact:

We are seeking a dynamic Software Asset Management Analyst to join our growing Professional Services team. As a Software Asset Management Analyst at OpenText, you will be a key player in managing the entire lifecycle of software license purchases for one of our customers. Working closely with clients and external software vendors, you will ensure that the best options are identified and implemented.

 

Your responsibilities will include liaising with requestors, obtaining quotes, coordinating with finance and commercial teams, providing software and licenses, managing annual renewals, maintaining the software asset register, and conducting compliance reviews. Your work will ensure our clients receive optimal software solutions while maintaining compliance and maximizing value.

 

What the role offers:

Team Collaboration: Be part of a small, established team that works closely with clients and external vendors, fostering strong professional relationships.Supportive Environment: Receive supportive engagement from your manager and be part of a friendly and diverse team.Professional Growth: Access to training and development in SAM best practices, and opportunities to obtain and maintain appropriate certifications through training and memberships.Global Opportunities: Explore local and worldwide growth opportunities within Professional Services and the wider OpenText organization.

 

What you need to succeed:

Skills and Experience: Strong analytical and problem-solving skills, excellent interpersonal and communication abilities, and proficiency with Microsoft Office products, especially Word and Excel.Adaptability: Ability to learn new skills quickly and work effectively under pressure, making rational decisions while considering relevant risks.Service Management: Background in Service Management capabilities and experience with Service Management toolsets will be an advantage. Experience in supporting Software Asset Management in renewals, purchases, audits, and software consultancy is a plus.Desirable Qualifications: ITIL V3/4 foundation or equivalent experience in a Service Management environment and experience working in an Asset Management team.The successful candidate must be able to obtain and maintain a high level of Security Clearance.

 

This is a hybrid role, and the successful candidate will be required to work from Gloucester or London regularly (4 days per week).

 

One last thing:

Join us in shaping the future of enterprise solutions at OpenText. Your expertise and leadership will not only drive revenue but also foster positive relationships with customers and peers alike. If you’re ready to make a significant impact in the world of technology, we want to hear from you.


 

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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