Kumo’s mission is to empower innovators to get the most out of cloud services. We build technology that reimagines how people and automation combine to solve problems, remove risks, build with excellence, and drive business impact. We own critical cloud services used by all AWS customers to build, optimize, and operate at scale. Our broad portfolio of services includes AWS Health, Trusted Advisor, Well-Architected, re:Post, Recommendations & Insights, Self-Service Automation, Support Center, AWS Managed Services, all internal tools used by our global support teams including Command Center, Troubleshooting Console, Support Security, and the IT systems used by all Amazonians. AWS Kumo is a fast-growing, agile, and collaborative team of individuals with diverse backgrounds, located around the globe with larger teams in the U.S., Canada, South Africa, Costa Rica, Australia, and EU. We combine the culture of a startup, the innovation and creativity of an R&D lab, and the work-life balance of a progressive organization. If you are looking for your next great career adventure, please come join us. This is an opportunity to join a newly formed team. We are starting by automating AWS issue detection and customer notification to improve the AWS Health product, and we plan to explore the areas of issue prediction and remediation recommendations using Machine Learning.

We are hiring Software Development Engineers (SDEs) to own the end-to-end software lifecycle, influence the team's technical roadmap, design new services, and mentor others. You will work in partnership with multiple technology teams across AWS (S3, EC2, …) and invent solutions to notify customers about the health of their resources in current and future AWS services.Our technology stack uses serverless AWS technologies like API Gateway, Lambda, and DynamoDB which allows for quick software development iterations. We practice DevOps and own our products end-to-end. We focus on continuous deployment and build services that are low-effort to run and maintain so we can spend more time delighting our customers. If you want to have a direct impact on millions of AWS customers and build reliable, scalable and efficient solutions, this team is for you.


About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.