Description Kumo Intelligent Tooling organization is seeking an experienced engineer to join our team and help deliver cutting-edge technology solutions that empower AWS customers and support teams. As part of this dynamic organization, you will contribute directly to enhancing the customer experience by developing innovative products and platforms that intelligently anticipate and resolve complex AWS needs. In this role, you will work closely with cross-functional teams, including product managers and UX designers, to deliver results in a fast-paced environment. Your projects will span the entire lifecycle, from inception to deployment, as you help drive the continuous evolution of Kumo's technology to meet the evolving needs of AWS customers. Additionally, you will be working on cutting-edge technology for generative AI (GenAI) projects to solve complex customer problems. You will have the opportunity to work on developing and integrating the latest AI/ML advancements into Kumo's offerings, further elevating the customer experience. Join Kumo and be a part of a team that is redefining the way customers experience and engage with the cloud, backed by the world-class support and innovation of Amazon Web Services. Key job responsibilities 1. Design and develop robust, scalable solutions built on native AWS technologies to streamline cloud adoption, optimization, and operations for customers of all sizes. 2. Collaborate with technical and non-technical stakeholders, including product managers and UX designers, to deeply understand customer pain points and translate them into innovative product features. 3. Drive projects from ideation to delivery, demonstrating strong ownership and a commitment to quality. 4. Stay up-to-date with the latest AWS services and technologies, as well as advancements in generative AI, to ensure Kumo's offerings remain at the forefront of innovation. 5. Contribute to a culture of excellence, continuous improvement, and customer-centricity. 6. Work closely with product managers, software development managers, and UX designers/researchers to identify customer needs and translate them into impactful product features. 7. Collaborate with and mentor junior members of the engineering team to share knowledge and best practices. 8. As an experienced engineer, contribute to the design and development of large-scale, customer-impacting, and long-term architecture initiatives. 9. Define and solve complex problems to preserve the customer promise of safety, ease of use, and cost-effectiveness. 10. Leverage the team's deep expertise in engineering, science, product, and leadership to drive results and establish a culture of excellence. About the team Our teams are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Yes we do get to build a really cool service, but we also think a big reason for that is the inclusive and welcoming culture we try to cultivate every day. We’re looking for new teammates who are enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; engineers who will help us amplify the positive & inclusive team culture we’ve been building. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Basic Qualifications - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional) - Experience programming with at least one software programming language Preferred Qualifications - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.