Looking for a way to make an impact and help people?

Join PacificSource and help our members access quality, affordable care!

PacificSource is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

Diversity and Inclusion:  PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.

Provide information system solutions to internal departments and external customers and partners. Responsibilities include analyzing requirements, understanding business processes and needs, and recommending solutions to achieve the business’ goals. Solutions will include implementation and integration of purchased applications and development of applications and integrations where appropriate. Projects are completed with cross-functional teams of IT peers and business partners. Manage time and expectations to ensure a high degree of stakeholder and user satisfaction.

Essential Responsibilities:

Develop standardized parameterized reports using Commercial off-the-shelf (COTS) reporting tools from multiple data sources.

Support end users on the use of reports and reporting tools.

Actively participate in the Data Quality improvement process by making recommendations to simplify data structures and improve information quality.

Identify opportunities for operational improvements and reduce waste using the LEAN methodology.

Troubleshoot and resolve reporting issues, data inconsistencies, scheduling, query performance.

Keep current on current trends, best practices, and technologies in BI and make appropriate recommendations to technology planning team.

Design and implement multi-dimensional models or “cubes” to meet specific business requirements.

Analyze and evaluate existing or proposed systems.  Develop, program, and configure mission-critical applications and/or web portals. Assess user requirements and provide input to departments.  Liaise with other IT staff to improve system efficiency, security, and functionality.

Identify, diagnose, and resolve potential and evident system problems. Provide troubleshooting support to other staff.

Design and apply new methods and procedures.  Develop and test systems, programs, and database structure for efficiency and effectiveness.

Prepare systems specifications, project plans, and other internal documents. Ensure users and partners understand nature of work being performed, as well as timeframes and milestones. Provide regular status updates to supervisors and stakeholders.

Train users in technical aspects of systems.

Participate in selection and recommendation of suppliers and vendors. Assist in management of those relationships.

Balance high-priority work with lower priority maintenance work to ensure both success of projects and smooth operation of existing functions.

Proactively identify opportunities for system and process improvement.  Work with management and stakeholders to prioritize and implement solutions accordingly.

Supporting Responsibilities:

Meet department and company performance and attendance expectations.

Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.

Perform other duties as assigned.

SUCCESS PROFILE

Work Experience:  Minimum of 3 years of software development and analysis in a business environment. Commercial, Medicaid, and/or Medicare healthcare insurance industry systems experience preferred. Additional desired experience includes Epic Payer Platform/Tapestry, Databricks, TriZetto Facets, technical integration and implementation, database administration, EDI (ANSI x12 formats), project management experience, and integration of enterprise-wide applications.  Programming in VB.NET, ASP.NET, C#.  Advanced experience with databases, SSIS and SQL stored procedures

Education, Certificates, Licenses: Bachelor’s degree in Computer Science or equivalent combination of upper-level education and experience required.

Knowledge: Required technical experience may include debugging, software installation, programming development tools, Transact-SQL, basic knowledge and use of MS-Office suite, flowcharting, documentation, MS Visual Studio, and MS SQL Server Management Studio. Primary Technologies/Knowledge: Epic Payer Platform/Tapestry, Databricks, SQL (Microsoft), Microsoft SQL Reporting Services/BI DS, Microsoft SQL Analysis Services/BI DS, Microsoft Power Suite (Power BI, Power View, Power Pivot), Microsoft Master Data Services and Data Quality Services, Microsoft SQL Server Integration Services, Tableau, MDX (Multidimensional Expression).

Competencies

Adaptability

Building Customer Loyalty

Building Strategic Work Relationships

Building Trust

Continuous Improvement

Contributing to Team Success

Planning and Organizing

Work Standards

Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time.

Skills:

Our Values

We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:

We are committed to doing the right thing.We are one team working toward a common goal.We are each responsible for customer service.We practice open communication at all levels of the company to foster individual, team and company growth.We actively participate in efforts to improve our many communities-internally and externally.We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.We encourage creativity, innovation, and the pursuit of excellence.

Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.